Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$149.99
Save $9.06
The comparable value is $159.05

Customer reviews

Rating 4.4 out of 5 stars with 16982 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 16,982 reviews
  • Rated 4 out of 5 stars

    good value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value. bought this for a Christmas gift. Hope it works for them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, hopefully this one doesn’t break as easily as the last gen version.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 1 out of 5 stars

    Another broken controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance on this after having issues with my elite series 1 and stick drift. After reading how Microsoft was improving the quality with series 2 I decided to try this and got burned again. Within a few months the left trigger is already sticking. I have not had food or drink near the controller. For such an expensive controller the failure rate is way too high. While the controller was working it felt great. Buttons responsive and quiet lots of customization options, back triggers etc but I can't recommend it with the lousy build quality and QC.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller So far u have used it for FPS and it’s been wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR WINDOWS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great on windows 10, abilities to remap the controller with xbox accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controllers are the best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down controller I have ever had many functions that are actually useable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn’t think I needed one of these but I’m happy that I have one now it makes game so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A totally new gaming experience. Takes a little to get used to it but love having all the extra controls.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Giancarlo,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are loving the extra controls.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Could Have Been Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller could have been fantastic. All of the materials feel incredible, to the point where I'm pretty sure I could use this thing as a form of self-defense if it came down to it. Underneath the sturdy exterior though is an entire dysfunctional restaurant's worth of problems. For me it started with intermittent disconnecting, and ended with the controller literally shutting itself off if I pushed the right thumbstick in too hard. I'm sending it back to Microsoft under warranty, which is a hassle. If you're going to buy this, buy Best Buy's coverage for it so you can do a walk-in replacement when yours inevitably develops one of the myriad of issues you can read about if you research this controller online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and hours of fun too!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present, out of box and they enjoyed it. Loved the extra features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    top shelf controller mid tier durability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller to put you over the edge of the competition. Biggest problem I’ve had is durability problems get the 2 year tech replacement it’ll pay for itself. On my second controller would buy it again if it wasn’t good just have the warranty this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great controller looks and feels amazing would definitely recommend and on sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my son. He said is works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series 2 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall experience with the product and the employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feel nice and is easy to configure and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had it for a couple of weeks and it's great so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the domed thumbstick for aiming The Y button was a bit sticky at first, but it's fine now. No stick drift yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller V2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing if you looking to take your game to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller there is!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances game experience 10 fold! Only had it for a little while and already want to get another for the family!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drift

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for about a month with little use the right joystick drifts. Microsoft really needs to figure out this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality will continue to buy electronic product for my sons console from best buy

    I would recommend this to a friend