Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 10103846
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Love it !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller . My boyfriend loves it . Best Buy made it super easy to purchase and pick up
I would recommend this to a friend- Cons mentioned:Price
too much
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the price point is way to high, I found some other controllers that feel just as good at half the price. Keep searching IMO
No, I would not recommend this to a friend Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for what it is. Prefer it over the all black one even if it gets dirtier faster
I would recommend this to a friend- Cons mentioned:Button quality
Piece of s?!t
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an open box that said in excellent condition practically new. It wasn’t at all. It was very scuffed and there’s something loose inside the controller. Pair button doesn’t work. Very disappointing
No, I would not recommend this to a friend Works ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had one both bumper stopped working within 3 months. Second one is lasted 4 months now
I would recommend this to a friend- Cons mentioned:Price
Its okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its not that good, but got open box so who really knows
No, I would not recommend this to a friend Trigger issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left trigger didn't work correctly. Buying and return process was easy enough.
No, I would not recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The paddles in the back help you fry everyday in warzone
I would recommend this to a friend- Pros mentioned:Customization
Great gaming controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the gamer that liked to customize their controller, this wireless controller is for you!
I would recommend this to a friend Horrible Bluetooth Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is good, WHEN, it connects. I'm new at gaming on a PC, so I thought that the connectivity problems were my fault, until I found out later that there are hundreds of people with the same problem: the controller no connecting, or disconnecting in the middle of a gameplay, etc. I'm gonna have it replaced with Microsoft, but I just wish I had returned it when I could. Almost $200 for controller that can't even connect via Bluetooth?
No, I would not recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first one and this one is even better and the white and blank make it look more clean
I would recommend this to a friendNeeds some build quality improvements.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I owned bumper buttons died. Second one I bought suffered from left thumb stick drift. When it’s not breaking or broke works great…
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
average controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good after I returned my original controller and I received a refurbished one that I have to take it back because one of the rear paddles is not working properly.
I would recommend this to a friendget the extended warranty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better get the extended warranty because they get to go bad after few months of constant playing. With Geek Squad protection it is a good buy though
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Cyrus,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Overalll good controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool controller. Nice design. Should come with the paddles
No, I would not recommend this to a friendWireless Elite Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is incredible and my son says it is very comfortable and does a great job.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two of these, both got stick drift in under a month. Sent first off to microsoft. Came back worse. Went back to regular xbox controllers and no stick drift after months of use
I would recommend this to a friend Good, probably
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue where it would double press a button within the first week. Returned, haven't bought another. Otherwise construction was good, felt premium
I would recommend this to a friendFirst one came broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return and swap for another one due to left stick not functioning correctly.
I would recommend this to a friend- Cons mentioned:Button quality
Stay Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this controller. The A button doesn’t register the press roughly half of the time. It feels solid, triggers and the other options are great, but the lack of quality control on these buttons are a known issue that Microsoft has not yet addressed.
No, I would not recommend this to a friend