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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 16,947 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast , easy , got what i wanted .nice discount compaired to normal cost

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller there is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to get used to if you’ve never had one but the customization is endless.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, had for over a year now. Starting to get a little stick drift but nothing crazy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller Reciew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Excellent controller and much better than the original. After a year I am starting to get a little stick drift which is annoying

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Very expensive but worth every penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! The best quality and worth every penny. It's very expensive for a controller but once you get pass the price, its worth it, the feel is amazing and I enjoy playing games with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Elite is the proper title

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best controller and you can feel it. from the weight, to the upgraded features, like rechargeable, customizable, and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works great. Definitely worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best Controller for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, but the one issue it has is drift. The last one I owned had drift, and was unfixable. Bought the same one, as the feel of this one is the best. Hopefully it lasts longer than my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior to the normal controller plus it can be easily recharged.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    One of the best!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers! Only downside is stick drift after a year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Pleased with purchase from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works like it is supposed to. Great looking controller with many options. Like the ability to set up between platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 3 out of 5 stars

    Could be a great controller but...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable and bit heavy. Not over whelming heavy but feels substantial in the hands. The case and components are of good quality and allows for much customization. The main issue I had with the controller was the input and joy stick drifting. It feels as if there was something causing the A or B button to stick. It makes it unusable at time. Im sure if it were to be taken apart and cleaned, it would likely work fine but for a controller that retails at $180, you would hope these problems did not exist.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Good controller but has a few problems

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months the bumpers stopped working properly and the tension adjusters for the triggers broke off. Still a phenomenal controller and would recommend it to anyone who wants a premium controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there are some issues with it. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had 2 of these previously they work great for the price never any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Elite

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great if you already owned an elite series 2. Recommend the warranty

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight and grip on this controller. The pads come off for washing if needed and you can change the feedback on the triggers with buttons on the back

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Premium feel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have for a long time been very displeased with XBOX controller that were manufactured by Microsoft. You ended up paying a premium price for a product that was anything but. They would malfunction after a marginal amount of time, and even physically break with little wear and tear. The Elite 2 is proving to be a step in the right direction. The premium build quality and vast amount of customizable features make for a very well made, and well conceived controller. USB-C or wireless charging by way of a docking station that is provided are great additions to improve the value. The down side is really the idea that it takes over $150 of a price tag for Microsoft o provide a quality controller option. But at least it's a pretty good one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a premium product for you and that you're enjoying its updated design and features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Gives gaming a whole new appearance. The specs and grip and everything u could want for a controller this has it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Works great. Able to game fast and easy. Replaced my last one that lasted a long time.

    I would recommend this to a friend