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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 16,946 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best upgrade from the original Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the original Elite controller this one is by far an amazing upgrade. Having the ability to adjust the tension on the thumbsticks is great for dialing in the accuracy for FPS games, the extra middle trigger stop is awesome if you're not wanting to go all the way to the short stop for other games as well, and the adjusted paddles on the back are much better without having to worry about accidentally hitting them while playing. The built in rechargeable battery is a step above the play and charge kit battery. I have definitely noticed a significant increase in play time before needing to charge it. If you're on the fence whether to keep your original Elite over this one then you're missing out. The Elite 2 is definitely worth the money for the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its updated customization features and built-in rechargeable battery. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I’ve owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for about a month now and love it. I have a small collection of special edition controllers id switch between but now they’re purely for display. This Elite Series 2 feels super premium and is a solid controller. I play with only the bottom 2 paddles attached and map them for reload and weapon swapping in FPS games and hand brake or shifting in racing games. Trigger stops are awesome and i love the different D-pad and stick options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent controller, if feels great in the hand and the battery life is incredible!

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Feels good, but Bad Quality control and not worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller felt good when sitting on the hands. The dome joystick and the adjustable tension makes it really comfortable to play games. But there are still some issues on the controller I received. I can hear something when I shake it; the dead zones of the joysticks are even larger than my regular one s controller; the top part along with the bumpers is a bit loose. I don't think paying almost $200 for a possible defective controller is a wise choice. Also, as a PC gamer, I don't feel the upgrade worth that much of penny that is 3-5 times more than a regular one s controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it’s nice having the interchangeable controls. Kind of expensive compared to other options though.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great except screen shot/Record

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller because i can add pedals and adjust the the trigger pulls. One thing i noticed is thatwhen i want to screen shot or screen record the button doesnt seem to work when im playing Call of Duty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST GAMING CONTROLLER EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming controller. And the staff at Best Buy was very efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. Unbelievable quality and I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and well worth the upgrade. Totally can tell the difference in controllers and gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on a great product the membership pays for it's self

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller use it everyday. Just make sure you don’t drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Rocket league approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Lots of customization, works flawless, a tad pricey but i completely understand why, i reccomend this frfr

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I be always loved xbox and i thoroughly enjoy the Elite series 2

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality. Buttons often stick and has bad stick drift. Returned two and am on my third. I personally do not like how heavy and cumbersome it is. However, the paddles are nice and the Xbox logo lights up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing and is customizable to almost any way you could want to play the game with swappable thumbsticks and dpad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pretty cool. But..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest controller ever, feels quality in the hand. Response time is quicker but not really worth the premium price. The old version was only 150 and felt better. This one is a bit smaller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice, but $180 nice?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why everyone says this controller is so great. It's pretty nice and all, but worth the $180 I'm not so sure. It's comfortable, comes with interchangeable parts, 4 paddle buttons on the bottom, rechargeable, thumbsticks triggrts are adjustable, and control scheme profiles. To anyone reading this that has read other reviews of people talking about the thumbsticks feeling lose out of the box, they are adjustable. It comes with a tool that you can use to make them stiff or loose. It's actually pretty nice being able to adjust how much tension is required to move the stick. Can make fine point aim easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Overall Console/PC/Ipad controller!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for overall use. I bought this for connection to my laptop and ipad for gaming! connects no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Advanced experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for an advanced experience while gaming, this controller will do the trick! With multiple triggers for customized playing, you will not me disappointed or defeated in your next battle or adventure.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Better than regular model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller so far, love the feel and the weight.

    I would recommend this to a friend