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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 16,946 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far worth the investment especially if you like to play FPS and Battle Royals. Favorites features are the trigger stoppers and paddles also has a nice weight to it that isn't too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Best controller ive had thus far

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its super comfortable, and very customizable to fit any game from fps, all the way to rocket league

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Helps give you an edge. Does take some time to get used to but worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2, Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the Microsoft Elite Series 2 controllers. I have owned multiples of this item over the years and am still amazed with the quality of product that I have received. Great buy if you are looking to up your gaming controls!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pricey but worth it for longevity!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! It is a little bit pricey but the grip and weight make it feel premium! I have been using this thing for over a year and have been very happy with it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      We appreciate the positive feedback! We're happy to hear you are enjoying the updated design and function of your new Xbox Elite Wireless Controller Series 2. Thank you for being a loyal customer, and for taking the time to share your experience with us.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this has a little more weight to it than the previous model. The button to change configuration (center button) does move as much when you press it which through me off a little as

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Was great, but not built for longevity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased mine shortly after it released, though it wasn't delivered until November of 2019. I'm mostly a PC gamer, but I need a controller for occasional games that don't require M+KB. This seemed like a very robust and long lasting option compared to regular xbox controllers at the time. In short, the features are great, and it worked very well for about a year, but then it started having issues with the bumpers not registering a press every time. Now it takes many presses to get the bumpers to register a keypress. The joysticks also have a tendency to bounce too far to the opposite direction when I release them, causing me to snap the opposite direction I was intending to face. I called Microsoft to ask about repair, and they were very nice, but also explained I was out of warranty and repair would cost $100 plus shipping. A new one is only $165, so that repair cost feels a little steep. It seems like such a waste to throw it away after not even two years, but it's no longer reliable for gaming. I was certainly hoping it would be easier and cheaper to repair. The controller has great features and feels better to hold for long gaming sessions, but I'm a little disappointed with the longevity of the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive but awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first this is an expensive controller and there a lot of other things to spend money on. But if you have the funds or are looking for a gift for an Xbox gamer, this is an awesome controller package. Everything has been built from the ground up to be the best (within reason) way to play on Xbox. The interchangeable parts, the quick settings for how different parts like the d pad react to your input is really well thought out, the nice bonus here is the really nice case it comes in, the usb c charging capability and the charging dock that can either be in the case or outside the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Much improved from V1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery to pick up another expensive controller since the v1 grips peeled on mine. It has been a few months of average use and I see much improvement. It feels great in my hand, grips are a little light but I’ve had no issues with it slipping. Battery life is good and I enjoy the new charging station. I really don’t use the back buttons all that much so I won’t speak in their function. The triggers are smooth but again not all games recognize the short trigger pulls. Overall it’s a great controller that is more of a luxury item over a need. If you have the funds, go for it. If not, you won’t miss a lot

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Phil,

      Thanks for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that it's been working out well for you, and that you're enjoying its long battery life. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gamer Christmas gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were Christmas gifts for my 14 year old and 19 year old. They love them and how customizable they are. I did catch them on sale plus got to use my best buy earned credits so that was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    MES2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my for my son as a Christmas present , He totally loves it.,

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    good, but not lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the controller but experiencing stick drift after about 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a couple of PS5 Dual Sence controllers but no matter what you do on PC, they are rarely compatible with most games. So, i had my eye on this for a while. Finally took the plunge and so glad I did! Perfectly compatible on PC. Comes with everything you need including a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video game controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this item for my piece is great.I love it highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller. they are a little pricy but worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Best xbox controller I have ever felt and can't get over how much I enjoy the paddles. Definitely an upgrade from the Series 1 Elite Controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the button mapping ease. Ergonomics and color variety.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Elite 2 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box item. It didnt have the box for it but I understand that. Did come with everything else which was nice. Controller is nice. The top bumpers are a little stiff but i figure the more I use it the looser they will get. Over all nice controller. A little heavy too. I would recommend it though. Def helps with movement in fps games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller because the original controller that came with my series s stopped working. I was unsure at first to pick this up because of the price and I heard cases of these pro controllers drifting and not working. But a friend had one and said it was great. So I took the risk and so far this controller works fine and I love the little features it has like adhust the tension of the sticks and the trigger stops. Overall a solid controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve used. Battery life is amazing.

    I would recommend this to a friend