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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 16,930 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showstopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a month now and It’s the best controller I’ve ever had. I don’t plan on buying paddles, but the handles feel very comfortable and the customization of how far the triggers go makes the experience feel much more snappy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great controller. I've been using it during long hours of gameplay and I don't find my hands getting fatigued. The buttons/paddles on the back are extremely useful and I find improve skill and performance. I would recommend this controller to anyone interested in competitive gaming and who wants comfort while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad to have a Elite again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the first elite for almost 3 years before the LB button finally gave out, decided to upgrade to the elite 2. So far it feels like a durable controller but I also bought the extended warranty in case I have any issues with it down the road like the original elite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My son will only use these controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent controller, low durability.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller with excellent preset options, alternate triggers and battery life. Switched from buying direct ( this is my 6th controller) to Best Buy as RB inevitably fails and Best Buy protection plan is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the gaming son, he loves it. Holding it compared with regular controller, there is a noticeable upgrade in quality and feel of the materials. He also loves the ability to customize the travel of the back trigger/paddle buttons so you don't have to push it down as far. Feels like a lot for a controller, but it is a nice one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pete,

      We're glad that your son is loving his Xbox Elite Wireless Controller Series 2. It's great to hear that it's a noticeable upgrade over standard controllers and that he's enjoying its many customization features. Thank you for sharing his experience; we hope he gets a lot of use out his new Elite 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Can break easy but nice controller to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles on the back change your game. You can play much faster with the paddles because you dont have to take your thumbs off the joysticks. The trigger locks, thumbstick tension, and thumbstick deadzone adjustments are great. Id highly recommend this to anyone who games on Xbox a lot and is trying to break their skill plateau.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to other Xbox gamers. We're thrilled that it has helped improve your gaming performance, too. Thank you for sharing your experience; we hope you win a lot of online matches using your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for mapping tasks on the paddles. Makes gaming extremely easier. FPS games is the best with this controller. If set up right you never have to move your thumbs off the analog sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Release smooth touch feels really comfortable in the hands would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this controller are great and the battery life lasts along time

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Love this controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice weight to it, i love that it gas a built in charging. I just wish it came with the other accessories as it is missing stuff that you need to order seperately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars from me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent. It feels nice in my hands. It comes with different kinds of sticks and accessories. The paddles are great and in the perfect spot for easy use. I’d recommend this controller to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for sweaties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable. I don't use the paddles it's hard as I have long fingers. I really liked how you can tighten the joysticks. Only thing I really hate about this controller is the triggers. They are a weird feeling plastic and when they have sweat on them its slippery

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear how much you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your feedback on its triggers, too. Your opinions help our team design the next generation of Xbox products.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Definitely the best with some issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it 4 Stars because this is my 3rd one. It's definitely the best controller out there. But always seems to break a year or 2 down the line. I literally use it and set it down. Never throw or hit it. It's either the directional pad sticks, right bumper or stick drift. Frustrating because it's not cheap. Get the extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product we purchased. The staff is very friendly and excited to help you. They are always thinking of ways to make your shopping experience better than other stores. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire, great feeling, love the look would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably used my elite 1 everyday 3-4 hours. 2+ years without a problem. So far 1 month in, it feels like the 2 is the same type of quality controller with some better features. Like thumb stick tension control and a built in battery that with my daily use last well over a week. So far so good worth the money if I go 2-3 years again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is working so well for you. It's also great to hear that you're a fan of its updated customization features and rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft