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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 16,929 reviews
  • Rated 4 out of 5 stars

    Great control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip side and how the cable matched the color.of the controller just dont like that it seems to get dirty fast

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good it appears to have minor stick drift but im pretty sure all the elite series 2 controlloers come equipped with some sort ofbstick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement controller, solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement to my Elite v1. It’s subtly different, it feels better in my hands and the grip feels better than the original. The change to USB-C is a welcome addition, and the charging dock is cool. This is the ultimate controller and it’s forward compatible to the newest console generation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better grips, long lasting internal battery. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy. Especially at the sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite 1. After many years of use the rubber grips we’re beginning to peel away. I was anxious for an upgrade. So glad I did. It is a fabulous controller. Main reason I jumped was the sale price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT! BUT Do Not Buy without GeekSquad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the Elite controllers are far superior to the regular ones, they are still full of wearing parts, and prone to being dropped or mistreated. We had a teen boy in the house, and had the first version of the Elite controller, and so we got the GeekSquad protection thinking we wouldn't use it, but it's not that expensive so what the heck. I can not tell you how many times the GeekSquad plan has saved the day. I think that first series controller got replaced 3 times before the series 2 came out! Now that the series 2 was released, people are discovering problems with it. SO, that's even more reason to get that GeekSquad protection on it! I think this controller is like version 2 of series 2 in the Elite controller lineup or something like that, and they may have worked out all the problems, but I think it's still better safe than sorry. So I'd say get that GS protection on it, otherwise the Elite is a waste of money as it will most likely break at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a good upgrade from the series 1 controller. The controller is lighter and feels much better. It uses at usb-c charging cable I'm glad I upgraded phones to the Note 10 plus. I mostly play three games and being able to program three profiles to the controller is great. Playing with it on COD is great and really fun.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very well made and the options fit customization are phenomenal. It's also very nice that it comes with a hard shell carrying case to store it and the extra pieces in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement to my Elite Series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my Elite Series 2. Ive had the series 2 for over 2 years and its just wore out. The core is great because I already have rhe paddles. I hope I get another 2 years out of this contoller. Loving it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if you’re a serious gamer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gameplay in FPS games has increased 100%. I love the paddles on the back so my thumbs never leave the joysticks. Strongly recommend if you’re a hardcore shooter gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box $91.00. Nothing wrong with open box especially with Best Buys ratings of the pre-owned products. Customer get something they want at a cheaper price than retail. If it’s not to your liking they will still let you return the item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best PC controller EVER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. It's so customizable and durable. The grips are truly non-slip. I play video games for hours and my hands to get sweaty, but they never slip due to the high quality material of the controller. I have used all other types of controllers for the PC and this by far is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Xbox/PC controller hands down!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to replace my Wolverine Chroma from Razer. The idea behind the swtich was the integration of this controller and with the NOW ability to map keyboard functions to it. This is a huge win for those who PC game and console game as well. The Razer Wolverine Chroma, a good controller for sure, has no plans to support that mapping feature, which became somewhat of a dealbreaker: Overall, the feel, ease of use , and the profile functions on the controller are top notch and will be sticking with this controller for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox elite controllers this red one was beautiful love the red chrome triggers

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller I've ever bought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this controller is quality. It feels INCREDIBLE. This is the best controller I have ever bought, to date. The buttons, triggers, and sticks feel very well made and the customization options are excellent. It's expensive but if you care about quality, this is THE controller to get for Xbox and mobile/computer gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that this Xbox Elite Wireless Controller Series 2 is the best controller you've ever bought. Thank you for sharing how comfortable and well made it is for you, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not sure it’s worth the price tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Call of Duty but it’s not much more useful to me than a standard core controller. I only use 1 paddle for jumping/climbing. The deadzones need to be set at least 0.08 for the drifting to stop (this is a major issue in games where you can’t change the deadzone values.) Having all 4 paddles on is extremly uncomfortable and you’re bound to accidentally reload or swap weapons in a gun fight. Good news is they are removable. I have already had bluetooth issues with it on PC so I keep it plugged in. The trigger locks are kind of cool especially for semi auto weapons. If you find a use for all the features comfortably, this will work for you. I will probably be returning this in January.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Amazing idea, garbage quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have an unlimited budget to throw at repairs, extended, warranties, and replacements you should not buy this controller. When you get it, everything is wonderful. It’s hefty, customizable, and has features that are almost impossible to do without after you’ve experienced them. Then, the Y button stops working after a couple of weeks, so you return it. You get a new one that works better - for two months. Then your A button doesn’t register all presses. Luckily you have your warranty, so you now are on your third one (but out an extra 40 for a new EW because you can’t trust the build quality). Things are ok for the best six months. The A button doesn’t always register soft presses, but you learn to live with it. Then the left bumper stops working. You check with MS but you are now a month out of warranty so they want to charge you 100 dollars to fix. Luck you, you have the EW from BB, and if you want another you can pay even more! Now the controller that was a luxury at 180 will bring you to 300! And there is no guarantee the next one, or the next one, or the next one will last. It’s pathetic how little support MS offers for such an expensive and supposedly high quality accessory. Just pass, because once you used paddles with Forza there is no turning away from this dumpster fire.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller out there!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I recommend this to anyone who is a true gamer and looking for an amazing controller that you won’t ever have to buy batteries again. Also the extra buttons you can set to any button and also set up three different profiles for different games. With a switch of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller , perfect weight , easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved the color and elite controllers are so limited on colors, we were excited to get red.

    I would recommend this to a friend