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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 16,929 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade if you are playing FPS titles. Quality is top tier, however the grips are still not the best. Microsoft should take a look at using similar material that is used on the Scuff controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 3 out of 5 stars

    Good Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this controller and how it feels in hand; however, once you start using the paddles on the back of the controller playing a game it feels very small and sometimes accidentally clicking the wrong paddle. It is very nice for sure and I love how customizable it is, but needing to go into settings for connected devices, then to finally being able to set it all up how you want… it can be kind of annoying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Decent controller. Just too expensive.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and nice controller. Everything is very smooth and case is super nice. Only reason I give 4 star is because I feel the price for what you get is too high.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get this right know.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. If you are used to use Xbox controller this is an improvement, a must get item. Better quality than all the other custom controller, plus all the extra features and changes you can do in the app! Don’t think it twice. Get this if you want to get advantage on the game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are taking advantage of your new device's customizable interface! No matter your game of choice or playstyle, we've designed your new Xbox Elite Wireless Controller Series 2 to offer the very best user experience, and the most in-game control available on the market today. We're thrilled you are enjoying your time with it! Thank you for sharing your thoughts with us, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    An Awsome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hand. Back buttons are located in a great spot. The extra stick options are a great combo of options. The battery life is great. The whole package is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product if you buy the accessories case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully customizable within windows set dead zones color for the xbox button. Configure trigger as a one touch so it acts like a mouse click as soon as they are pressed or make them better for a throttle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchase for kiddos. Great controller. No changing batteries, just charge. Many configurations to suit needs for different games. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded stock controller, haven’t set it down longer than five minutes when im home. Definitely worth the money wish I would have done it a while ago

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Its very fast response and easy to customize it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons didn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons didn’t work and that was pretty much all that was wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite color scheme, and the controller works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Controller. These are made sturdy compared to the plastic ones that come with the Xbox. The customizations with the back panels and you can even change the color of the center X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sturdy, a few things that would need improvements would be a removable joy stick because they seem to loosen pretty bad and the tightening sometimes its either too tight or too loose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller at Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller Good Price. Would recommend to anyone looking to add to your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More impactful then expexted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller great battery life will never use a normal controller again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall 5/5 the grip is so much better the back paddles help so much and having a case and charging stand is just the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller simply returned it for the regular elite 2 with the case and paddles

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Customizable is its key feature

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to gaming remote for my kids that can be purchased at Best Buy. Be Customizable is great for preferences. BUT I have had to replace this controller twice due to broken/none responsive buttons/controllers each time within a year of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this controller, i had boughten a regular red controller from gamestop and returned it to buy this beauty here at best buy and booooy is it amazing, i plan to take it with me to deplpoyment. Use it on my ipad, pc and my xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for xbox users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an OEM controller, its great. Durability and longevity really depends on your use. Make sure to get the 2 year extended warranty from Microsoft only. You can buy paddles for cheaper third party

    I would recommend this to a friend