Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 16,928 reviews
  • Rated 5 out of 5 stars

    would buy again

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is exceptional! I was not a fan of the all-black but works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time I’ve purchased this controller. Would recommend. No charging cord or stand like previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller it for daily use for sure. This is my second one I bought since my daughter has spilled fluids and beat it up. But even then the controller lasted for 2 years before I had major issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv this controller. The weight and grips around the sides, gives a great feel in your hands. Also luv that the joysticks and d-pad are pop outs makes for changing easy and quick.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but it got a problem with stick drift. It’s doesn’t make it unusable but it’s annoying. Overall really good controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have for hardcore gamers

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller I’ve ever had. Awesome for any game, from Elden ring to Call of Duty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Pretty gucci controller

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Thought about spoling myself it's pretty nice compared to the regular one. Wireless and has a premium feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Smooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Joy sticks are much smoother and the paddles allow for east customization for your gameplay needs.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew he loves it feels great and love that it is rechargable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tough controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a team of expert reviewers (my three grandsons) who put this controller through an rigorous testing regime over the last few weeks. They all three said that it was great. The fact that it stood up to their nonstop and sometimes energetic playing means that it is durable as well as great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your grandsons are enjoying it and you're pleased with the durability. Wishing the three of them happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality If You’re Lucky

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy construction, quality feel. A lot more durable, IF you get one that was assembled well. I’ve had friends who bought brand new ones that had shoulder button issues in the first month.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox elite controller

    |
    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it, paddles are a huge help. Been working for over a year now.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Amazing controller but...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    less than 3 months after purchasing the left stick is already drifting. Other buttons are also starting to feel like they’re underperforming. Very surprised considering I try to be as gentle as possible while using it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Fern,

      We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance as soon as possible. They can be reached here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    One of the best pro controllers, when it works.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This contoller has amazing customizability, multiple profiles for different types of games, and comes in a few vibrant colors. On the other hand, the build quality of these controllers is ok at best. About a month into my use of this controller it developed signifcant stick drift and a faulty right bumper. Inultimately ended up returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever, I enjoy the option of not having to spend more for the paddles when the paddles aren’t ever the issue. The customization is great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no issues with it at all. If you already own the paddles this is the perfect controller for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I love it, gives me such a huge advantage in my games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox is the way

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve had, had mine for 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller if you have arthritis issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about the price of this controller, but I am so, so, so glad I went through with buying it. I suffer from hand and thumb issues, and wanted to try a different controller. This Elite Series 2 was recommended by almost every site I researched, and by multiple arthritis forums. My other option was to cut down on my Xbox play time, but right now it helps keep my hands and mind busy during my layoff from work due to quarantine. The features that I (and my hands!) appreciate the most are the extra paddles on the back, and the ability to customize the tension on the joysticks. That was a lifesaver for my poor hands! I prefer the tension to be on the tightest setting so my thumb joints don't have to stretch so far to manipulate the joysticks. I also further adjusted their tension in the controller customization in the Xbox Accessories app on my xbox. It is only day 2 that I have had it, and it's gotten a few hours of use, and I absolutely love how accessible and customizable it is. It is a bit on the heavy side, but it is the only mark against it in my book.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      We're thrilled that the Xbox Elite Wireless Controller Series 2 has improved your gaming. It's great to hear that you're a fan of its back paddles and customization features, too. Thank you for sharing your wonderful experience; we hope you continue to get many more hours of gameplay out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Hefty Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't really think it's worth the full price, I got it on sale and used certificates to lower its cost even further, it's definitely an awesome controller. It's a solid, good-weighted controller. The grip texture around the entire grips is great. It just feels really good in your hands. Being able to tighten the tension on the control sticks, swapping out the sticks or the D-Pad for the other ones, all super easy to do. My one complaint is the lack of the share button the newer Series X/S controllers have. Since I got this after having one of those controllers, I definitely notice it missing. If they would patch an update to be able to remap the "preset switch" button to be the share button, this would be the perfect controller in my opinion, but for those who don't use the share button that often it's already at that perfect level.

    I would recommend this to a friend