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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 16,919 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid controller and feels great in the hand, the one downfall is when it gets stick drift and you’re unable to fix it in the settings. Other than that the controller is worth it given the hefty price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and construction of your Xbox Elite Wireless Controller Series 2. The limited manufacturer warranty for this controller has been extended to one year. If you're still experiencing an issue with the thumbsticks, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    elite series X controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller i've ever had. Removeable back paddles are great and overall feel and weight of controller in your hand also feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it expensive, yes. But once you start using one then there is no going back. Love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels to built of decent quality. The only issue that I really have from time to time are the button presses not getting registered. A bit buggy every now and again but still an overall good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the most controller that i have ever gotten. like the button chance.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 5 out of 5 stars

    Can’t use a regular controller again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this controller twice until I received one that worked 100%. First one had problems with the A button. Second one had left stick drift. Third one was perfect. For the price they shouldn’t be that unreliable but with the Geek Squad warranty I was eventually pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not your best bet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its a bit heavier, the paddles are nice at times but get in the way at other times. This will definitely get stick drift.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts about your new Xbox Elite Wireless Controller Series 2. If you run into any issues with it, the limited manufacturer's warranty for this product has been extended to one year. Contact our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my grandson for Christmas. He loves the controller. It’s wireless so it gives you a little more freedom of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My husband loves it!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a little boy when it comes to playing video games lol. I recently got him an x box one for his birthday and it only came with one controller so I purchased this controller as a second controller and now all his homeboys have bought one cause they love it as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joey,

      We're thrilled that your husband loves his new Xbox Elite Wireless Controller Series 2. It's great to hear that his friends are enjoying it as well. Thank you for sharing his experience; we hope he has a lot of fun with his Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job! small amount of stick drift, adjust the dead zones on the game you are playing and it works itself out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Got Better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning and using the original model quite a bit the update to the original Elite model is outstanding. Even down to the quality of the home button with the more tactile click shows the patience and enhancements in design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its improved design and enhanced customization features, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna upgrade your gaming to the next level this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for pc or xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the grips are great and the ability to change the trigers sensitivities for faster reactions is great. overall a premium product for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save a few bucks if you already own a elite.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, if you already have an elite controller take the paddles off the back side and switch them over and save a few bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Elite Controller Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it’s the best thing since sliced bread. I’m so upset I getting get this controller sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good product, works well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it responds very well and it feels like high qualy. Only thing i dislike was the color but it was the only color available at the time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Must have controller for PC or XBOX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a pro gamer then this is a must have for PC or XBOX. Just giving 4 starts because it's still too pricey and would like to see some more dynamic designs of the controller than the classic skin it comes with.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Brand new, broken out the box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its known that elite series controllers are notorious for having stick drift out the box, and in this case, exactly what happened, apart from having stick drift, right bumper didnt work, and left stick when pressing wouldn't function either, hopefully the next xbox elite 3 controller work whenever they release it that is

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    I hope new ones are better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought three of these and they work great for a while, but then they start to have stick drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Old Series 2 replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous controller bumper died. Bought this to replace, switched paddles and would prefer to pay for this than a whole new series 2 controller

    I would recommend this to a friend