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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 16,964 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ibox controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend and he loves the controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this item open box supposed to be in excellent condition with all of the parts include. Unfortunately, one of the pieces was missing and we had to order replacement parts. The controller works for my son and he is happy with it. I only have it 4 stars because of the missing part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONTROLLER TO DATE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better then the first Elite!? You may not think so but it is. The over all controller feels, fits and functions better then the first. Well worth the money. If you're worried about it falling apart then I recommend buying the plan with it. Used the protection plans on other items and they either give you the same item or gift card for price of item.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joey,

      Thank you for letting us know that you consider Xbox Elite Wireless Controller Series 2 to be the best controller to date. We're glad that you're enjoying its comfortable feel and updated customization features as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new Xbox Elite controller! It’s a good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It worked just fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it was open box...looked good and worked fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Controller. It works great for my pc. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described! Works great, and doesn’t seem refurb’d.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Does not come with paddles

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This does not come with paddles. You can get them for ablut $10 on amazon so its still prices better than the standard elite 2 if you sont need the charging case, extra thumbsticks etc

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for advanced gamers. Customizable to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow this is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would’ve bought this years earlier it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller with extra paddle buttons on the bottom for advanced gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Makes gaming so much more fun. Best controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the XBox

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good item for my Xbox. I recommend it to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox Elite Wireless Controller Series 2 to others! We're glad that you're enjoying it and hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Don’t purchase from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son’s birthday while it was on sale before christmas. his birthday is the second week of January, and the controller was nicely priced at around $104 or something like that. The controller worked great, out of the box, but come back a week later and it is dead. No biggie, but long story short, after trying to charge it for a few days, still not working, so go to take it back and was denied by Best Buy. They said I should have purchased the $50 extended warranty or some such. Disappointed to say the least. Wont be purchasing from Best Buy again. That same day, purchased new washer (not from BB though)…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Was good at first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When first buying this controller it was great, lasted a year and a half. When I go to exchange It with the warranty it lasted 2 months and buttons are not working correctly with no damage done to the controller. Waist of warranty money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Would recommend. Paddles are life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No control lagging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom was horrified if the price but i convinced her there isn’t a controller that could top this. All the cool Specs to it. Showed her the lights i use to set my mood while gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing controller! It is fully customizable and you can switch and put the buttons that attach magnetically in any way you like. The triggers have grip as well and the remote is built with high quality materials. It is a bit heavier than other controls but its worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Quality issues plague this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this controller. It has extremely common issues where it will drop inputs *constantly*. I'm on my second controller and it's still doing it, this time worse than the first -- the first dropped just the A button, this one drops A and Y (and more frequently). This controller is $150 and is worse quality than any $20 controller I've ever used. The paddles on the back are an awesome idea. As is the D-pad with the diagonals. And the ability to re-map buttons. But the controller is very literally unusable for any game that requires any amount of precision. If you can't spam buttons, or need perfect timing for anything, you can't use it. I tried to exchange it and get a new one and that resulted in just getting another, more broken one. Now my return window has closed, so I'll have to send it to Microsoft for warranty. And very likely repeatedly, until I just give up. There are reports of people doing this more than 8 times and still getting unusable controllers. Learn from the mistake of myself and others, don't waste your money on this useless trash. Get any other controller and you'll be much better off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent stuff microsolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item i play everyday I like the item the controller is good

    I would recommend this to a friend