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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16976 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 16,976 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller ive ever owned, the customability is excellent

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Way too expensive to have hardware issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got had the (very common) issue of the A button not always registering. It was, like other reviewers have said, registering maybe 9 times out of 10. I thought it was a software issue at first but even in the companion app's test feature you could see it not registering. I used my warranty to replace it through Microsoft. The second one I received had the exact same problem. I had it replaced again. The third one had the same problem with the A button, but also the Y button and right bumper were sometimes registering two distinct presses when you press and hold. My replacement warranty is now expired and I have very little faith sending it in for repairs will fix anything. Wishing I had returned it right away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open box purchase I've made in the last 2 years

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a controller nothing special but even a regular controller is 60

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth if for big gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over gen 1. Uses new USB type C for charging and is completely rechargeable with no battery packs

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Just hype.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over hyped product, Quality control is bad on the xboxs remotes and the price is not good to much for to little quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I use it with my pc. The thing oozes high quality. Love the ability to customize it in so many ways.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The customizable interface of your new Xbox Elite Wireless Controller Series 2 helps it stand apart from the rest of the pack, and establishes your new device as the most advanced and preferred in the field when it comes to in-game control. We're excited to hear you have been enjoying your new abilities! Thank you for sharing your thoughts, we appreciate it. We're happy to be a part of your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it! He has been asking for this. It's heavy but has a lot of gadgets to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a frequent gamer on xbox or pc this controller is well worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Elite

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s cool. I like the trigger stops and the back pedals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the customization options are great for making the controller suit your needs seems to be made very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epic controller! Just take good care of it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is great for gaming on xbox series x !! Best for single and multiplayer games!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller , very sturdy the extra buttons really help when gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From desk to couch… still awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome control even into the new generation of consoles. Great for PC gamers wanting an advanced control option on the couch!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Parker,

      This level of in-game control and precision is unmatched! Your new Xbox Elite Wireless Controller Series 2 has been designed to offer our users an experience they can't find anywhere else. We're happy to hear you have found it to suit your needs as a next-generation gamer! Thank you for sharing your thoughts. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels so great in your hands! My son loves it! It's so easy to change out buttons. I have to admit the technology is worth the price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son is enjoying the customization options and feel of it. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone on my family has one. My favorite thing about them is the adjustable joysticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down and upgraded from the series 1. Not a bunch of changes from that one. It feels better and feels sturdier than the previous version.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Elite features, subpar quality control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool features, unresponsive A button out of the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build and works great. Im loving it. Ibhighly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller - More durable than the last one.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for those who want more expandable options for their gaming experience. The button shortcuts are great for combos in games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how much you enjoy the customization and durability of your new Xbox Elite Wireless Controller Series 2. We hope you have a lot of fun playing games with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft