Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 11148916
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Xbox remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it exfept this is our 3rd one because the joy stick stops working.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love the case. Excellent product. So happy I invested in this item.
I would recommend this to a friend- Cons mentioned:Button quality
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Xbox controller for my son for Christmas and after only 3 months of use, one of the buttons on the right side is stuck making it useless. Best Buy’s return policy had expired. Microsoft is supposedly extending its warranty on these due to many other issues with this controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. As you mention, the limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite series 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thee best controller ive ever had. The response to commands are top notch
I would recommend this to a friendI love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money if you can get it on sale.
I would recommend this to a friendBest Buy never fails on service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good communication. Got item quickly with no problems.
I would recommend this to a friendSo grippy!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is hands down the best "pro" quality controller I have used. Lots of controls and the grip in the hands is unmatched!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Robby,
It's great to hear that Xbox Elite Wireless Controller Series 2 is the best professional controller you've used. Thank you for sharing your thoughts; we hope you win a lot of matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Really useful and easy to use. Very glad i bought this product
I would recommend this to a friendGreat product and shipping!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and was delivered so quick! Will definitely use Best Buy online ordering for future purchases.
I would recommend this to a friendBest Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels premium. Lots off additional swappable parts as well. Nice carrying case includes. Hard to beat!
I would recommend this to a friendColored Core Elite Series 2 is legit!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this colored core Elite Series 2. Game changer for sure 100%
I would recommend this to a friend- Cons mentioned:Stick drift
Great feel but needs better QA
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great but came with minor stick drift out of the box.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Awesome controller for hardcore gamers on xbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a huge customizable setting for all kinds of games, I love it so far I Been using it for First person shooter Apex Legends and work’s amazing
I would recommend this to a friendWouldn’t play without this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer in my FPS games. The ability to save 3 different profiles is great because I play multiple games.
I would recommend this to a friendXbox series elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox pc and cloud gaming controller out there. This is my main controller.
I would recommend this to a friendPretty nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, responsive, sturdy. I'll never go back to the old ones.
I would recommend this to a friendNeeds more buttons
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a difference when playing gears. Just have to remind myself there's more buttons.
I would recommend this to a friendGreat for halo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the new halo infinite game! Loved the feel of the metal paddles and the rubber grip on the back.
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller best bang for the buck. Only thing wish the nobs didn't fall off as easy.
I would recommend this to a friendLove it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent game play. This is my second one. I wore the first one out. Love it!!!
I would recommend this to a friend