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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16984 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 685 Showing 13,681-13,700 of 16,984 reviews
  • Rated 3 out of 5 stars

    Not bad for the pricepoint.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a solid choice, but not for me. The paddles are too easy to click, you have to hold the controller a certain way. Its also a bit heavy for my tastes, battery is non removable. I would say give this a shot and if you dont like it, then go for the scuf instinct pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This elite controller has just the right amount to sensitivity in the buttons. It allows for a quick response so nothing is missed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the responsiveness of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun playing games with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, feels solid, built right, and has custom leds which is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about about paying so much for a controller. This controller is definitely worth it and I should’ve been got one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Super Unreliable Controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly the best feeling controller to hold and use, however the durability of these controllers is the worst ive seen. Standard Xbox One controllers tend to last me about 1 year. This controller lasted me around 500 hours before being completely useless with stick drift. That ended up being around 1 year. However the other elites I owned averaged 3-6 months before breaking. That includes one other elite version 2. The quality on these controllers is very low. The Razer Wolverine may be a better secondary option for now. Though many modern controllers have stick drift issues. The controller should not be 200 bucks without figuring a work around or modular option to replace the sticks when they start drifting. I end up burning through the replacement warranties and its not worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. Thank you for your feedback; your input helps our team in developing the next generation of Xbox devices.

      The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great prices. Always take out the 2year warranty. Price match guarantee is what always brings me back to Best buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice addition but way overpriced for what additional features you get.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for an extra edge on FPS games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for Fornite and Call of Duty. Amazing configures and play how you want to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ECC to move the finger sometime is easy to work with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available. No problems easy to use. Good warrants

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Plagued by unresponsive buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I got the controller that is part of the well known hardware issue with unresponsive buttons. Specially A button for me. Wonder when Microsoft will issue a recall of all the affected controllers. Without those issues this controller was awesome.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the buttons on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great remote for adult gamers without kids

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but don’t drop it you’ll lose all the pieces and hats to find. Not kid friendly at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back buttons are very well done and RB/LB doesn’t jam when you drop the controller. Also, the back bumpers are very easy to use. Solid 9/10

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're happy with the customization features and durable construction of your new Xbox Elite Wireless Controller series 2. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Pro Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved it! Plays a lot of fps games. Great if you are looking for pro controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace the original controller. My son was very happy with the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top teir controller for pc and console gaming the color is mint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For serious gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent controller especially with tension adjustment now for the sticks! Hopefully the rubber does not fall off quickly for the first series!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very smooth and reactive. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is excellent waited 30 days to get it but product is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! No complaints or problem what so ever!

    I would recommend this to a friend