Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 11148916
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller great for gaming. Husband loves it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Nena,
We're thrilled your husband is enjoying his new Xbox Elite Wireless Controller Series 2! No matter your game or playstyle of choice, we've designed your new interface to offer the control and dexterity our users have requested. We're excited to know it is getting put to good use! Thank you for sharing your story with the community, we appreciate it. We're happy you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Stick drift
Misleading Description
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was advertised as open box excellent which said original packaging and no damage. Controller came with no packaging, had horrible stick drift and a large slit on the grip of the controller. Terribly disappointed
No, I would not recommend this to a friend Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the best controller ever easy to use but it’s heavy
I would recommend this to a friendElite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best remote I’ve ever used! Easy to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Juang,
We couldn't be more excited you think your new Xbox Elite Wireless Controller Series 2 is the best user interface you've ever experienced! We're proud of the next-generation performance we've put together in your new device, and thrilled you have been enjoying your time with it. We're happy you think it is easy to navigate! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
Elite Controller
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller to use and play with your friends with.
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves it!! The feature to change the toggles were an awesome feature.
I would recommend this to a friendGreat product Xbox controller S 2 wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves this controller Granddad got 2 year Warranty for good measure
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from the first generation model. Easy to get setup and running.
I would recommend this to a friendhttps://www.bestbuy.com/site/microsoft-xbox-elite-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller. Highly recommend it! Buttery smooth
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey George,
Buttery smooth! We like the sound of that, and couldn't be happier to hear your time with your new Xbox Elite Wireless Controller Series 2 has been an issue-free, upgraded experience. We're excited to receive your recommendation! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your insight!
Happy Gaming,
Brad - Xbox Customer Care
Joystick drifts
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joystick starts to drift really fast it’s a good controller but joystick needs to be improved
No, I would not recommend this to a friendController
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great controller!!!! Really good grips on the controller
I would recommend this to a friendI like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient and more efficient makes a lot easier to control any game
I would recommend this to a friendElite series 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent love the controller and the box and everything it brings
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Waste of Money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last 6 months, the bumpers stopped working, and Stick Drift is insane. don't waste your money
No, I would not recommend this to a friend Great Xbox Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft - Xbox Elite Wireless Controller Series 2 is a OK controller. The features are GREAT ! ! ! I did have to exchange the 1st one I bought with a new one though... the "A" button was not working correctly.
I would recommend this to a friendNice people
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Local Best buy has courteous and very helpful staff.
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Fun to play games with, nice handheld controller!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Davejr,
Thanks for sharing! We are glad you are enjoying the Xbox Elite Wireless Controller Series 2 and have found it to be user friendly. We hope you continue to have fun with it.
Happy gaming,
Kiernan
Xbox Customer Care
Great gift for a gamer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my nephew and he absolutely loved it!!!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are so happy to hear that your nephew loved his gift!
Cheers,
Kiernan
Xbox Customer Care
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my grandson. He loves it.
I would recommend this to a friendBuy this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller you can buy..make the purchase you won’t regret
I would recommend this to a friend