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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 751 Showing 15,001-15,020 of 16,995 reviews
  • Rated 5 out of 5 stars

    XBOX elite S2 Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded since my old one die. Controller feel greats! no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature that really makes this controller great is the stick tension

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great until it's not..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvement coming from series one. Fits better in your hands. I would give it a 5 star but it started drifting 2 months after I got it. I'm sending it to Microsoft today for service. If you buy this, get the Best Buy service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller bang for your buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lasted 2 years until bumpers dont respond anymore

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Buy it new not used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is amazing. However, I bought at the excellent condition open box price and the remote has pieces rattling in the inside and it did not come with the case, charger, paddles, and other accessories that are supposed to be included with this remote. They shipped it as a Elite 2 core remote. Thumbs down

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get a new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working for some unknown reason, glad I had the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great controller easy to manipulate .I recommend it to everyone

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    99% Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 3 replacements, all defective. All 3 had unresponsive A buttons. 2 of them had stick drift. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the elite 1,which was already amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for custom gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very Ergonomic. Love Hair triggers for easier gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if your a serious gamer..definitely a game changer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rubber grips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber grips on this control will peel off over time. This is a known issue that has affected both iterations of this control. Be aware of this potential problem before purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love the remote and like the difference on construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller no problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a single problem with this controller, everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote. Responsive and just the right size for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BUY!! My son was extremely happy in Christmas morning

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tyieshia,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son loved his gift. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Son loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the gift. My son prefers this remote over battery operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great controller and many options on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Love it. Remote has a lot of features. Would tell friends.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you love the features of your new Xbox Elite Wireless Controller Series 2. Thank you for recommending it to your friends; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works well! Easy to set up and use. Features are amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lisa,

      Thank you for sharing your great experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its many customization features and how easy it is to use. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft