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Customer Ratings & Reviews

$174.99

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 16,952 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Gold Standard

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remains the gold standard for first party controllers. It's pricy, there's no denying that, and while it is very good, it isn't going to turn you into a "MLG pro" gamer if you aren't one already. It is a refinement of the already very good Elite series 1 controller, and it fixes a lot of the niggles that came with that controller. I owned the original Elite controller, and while I didn't experience any of the mechanical failures that plagued the original model, many of the people I know who owned one did, and my rubber grips did eventually give up the ghost despite my taking very good care of the controller. Other improvements include the addition of a built-in chargeable battery and a charging mat inside the included case, the inclusion of Bluetooth for mobile and PC gaming (though you'll get best results pairing it with an Xbox wireless receiver for PC), a pleasing texture on the grips that wrap around more of the controller, and an additional customizable profile for swapping between controller configurations on the fly. It's not quite perfect yet, though. I'd have preferred the inclusion of a Play and Charge kit instead of the non-user-removable rechargable battery we got. The joysticks, while delightfully grippy, tend to also grip onto dirt and dust no matter how hard you try to keep it clean, so in short order, the sticks will look a bit grimy. Nothing I've found so far has managed to get them clean again. It lacks the new feature of the Series S/X controllers that allows it to swap between console and Bluetooth, so if you want to switch between using it for the Xbox and connecting it to your mobile phone, you'll have to manually re-pair it with your console. Physically, it feels a little smaller and noticeably lighter than the original, which, at least for me, was a lot of the appeal of the first model. These are all minor quibbles, and they don't detract from the overall package, but if you're spending 2/3 the price of a new console, it'd be nice to have to negatives whatsoever. On the whole, then, it's still the best controller I've ever owned. Can you live without it? Absolutely. But once you've used one, and gotten used to the features and the little extras, it is very hard to go back to the standard Xbox controller. I do not regret buying one for even a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it he say he can shoot better and it moves smoothly

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th one I’ve owned. Loved them all (except the bumpers that always quit working, suggest mapping them to the back)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying I paid for it with credit card rewards- so I didn’t have to pay any extra for it. While it’s a bit pricey, I do love it and am glad I got it. It’s very comfortable, the metal pieces are really nice and it just feels better than a regular controller. I dropped it once from maybe two feet up, some of the metal pieces popped out but they popped right back in because they’re magnetic, which is actually really cool. No issues with stick drift (yet) after a few months of use. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Truly Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great controller! The battery is amazing. I opened it up and started playing with it, and it took 4 days of heavy playing until I had to charge it for the first time. The controls feel great, and I love how the sticks can be changed out. The paddles are amazing, and will greatly increase your success in playing fps games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    great, even with stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing controller my only issue is the stick drift. I have bought two of these in a used/ newish condition and both has a left stick drift. there are ways to fix it on your own and if that the case this controller works great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Purchased multiple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased many of these controllers. My boys have used them for years and are generally pleased with them but the need to be replaced frequently due to “glitching”. The service plan you can but is too expensive to be worth it and we typically don’t have issues with it until after the 1 year mark. But they are pleased enough to buy them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The ALMOST perfect modern controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who prefers Xbox controllers over others, this controller is top of the line and gives you enough accessibility to customize and personalize your controller to your preferences with different presets so you can alternate between different game types and adjustable thumbsticks and triggers. The controller is of course just the elite series 2 controller but without the accessory kit and unfortunately it carries over the same issues the previous controller has. Thankfully, in my experience with this controller, I’ve had much less issues especially within the nearly two years I’ve had it. Would I recommend it? Absolutely… with the warranty. It feels as if they made these controllers with flaws or degradation over time and not built to last unless you’re extremely careful and lucky!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller I have always wanted one since they came out it is very good I would recommend getting the travel case with it buy it…

    I would recommend this to a friend
  • Cons mentioned:
    A button, Button quality, Stick drift

    Rated 3 out of 5 stars

    Quality Control Nightmare

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just too dang inconsistent with the quality. This is my second Elite controller and it has stick drift within a few months of moderate use and the A button was spotty out of the box. I should have returned it and just gotten a regular controller because I don’t even use the paddle/bumper whatever you call them. I only liked the rubber grips and interchangeable sticks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality but a bit overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and just has an overall nice feel to it. Doesn’t take batteries and comes with a charger and charging dock along with case and multiple options for analog sticks and dpad. Paddles on the back do take some getting used to and I started with only 2 but after some play time with them there’s no way you could go back to a regular controller which in a way is good and bad. If you’re looking for a way to help improve your game and have one of the hottest controllers on the market this if for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game on!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it. Works great. Says very easy and comfy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller, good value, easy to use and edit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my third elite controller… but the durability is waaaay beyond the scuf. If you’re looking for paddles and button mapping, don’t go anywhere else. Only gets 4 stars because I have had to replace two one for stick drift and one because the X A and RB all started to fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good controller. It took my gaming to a new level. It has a switch on the underside that shortens or lengthens the pull of the triggers. A really great feature. You also have the option to change thumbsticks that come with varying lengths and shapes. And it’s done magnetically. It also has 4 paddles underneath the controller that can be mapped for different functions...I found this too advanced for me. And perhaps the best feature feature is the way it feels in your hands, it’s much more comfortable than the one that comes with the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Massive upgrade over the base controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels solid and not cheap. I like the rubberized grips and that it comes with a charging cable. The built in rechargeable battery is a massive upgrade over the base controllers AA requirements.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Series 2 Core Controller / Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when brand new, stick drift happens on either left or right thumb stick after a few months of use. BestBuy makes it easy to exchange broken defective items with their pro plan without any hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox elite controller. They last years. Second one I've bought. The first one I had lasted about 3-4 years traditional controllers are dead within a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall, but they don't last as long as we expectes. My kids love the features and grip.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ridiculously awesome, competes with the legendary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now when i first saw the price i was shocked and almost turned away. But then i saw that there is NO battery pack and its just rechargeable. For this reason alone i bought it. I was pleasantly surprised however, the quality and feel of the controller is probably the best xbox even PlayStation controller i felt. It doesnt have the haptic feedback/adaptive triggers of the ps5’s controller, but as far as the xbox goes, if you have the money or this is on sale, id highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Elite controlle is solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels much nicer than your run of the mill controller. As a casual gamer the back bunper buttons are kinda cool but take a lot of getting used to. The texturizes grips are great and the quality is good. Recommend grabbing on sale cause its not quite worth the full sticker price.

    I would recommend this to a friend