Customer Ratings & Reviews

It was good, but not even a year and the left thumb stick started drifting.

I bought this controller back in November started having problems with it in January. My left thumbstick wasn't working correctly when pressing up and it was turning off randomly. I tried taking it back to Best buy but they haven't had any in for months. so they're in-store customer service said I was still within the 90-day warranty to send it back to Microsoft(I have the 2 year geek squad warranty). I had no other choice so I did so received what I'm guessing is a refurbished control from Microsoft. I have had that controller for about a week and them having worse problems with the left thumbstick then the first controller after 1 week. Best buy still doesn't have any in stock so I will be forced to send it back to Microsoft again. And I guess get another refurbished control

Great controller, was amazing for 3 weeks and now left thumb stick is drifting to the right.

Purchased what was supposed to be a "new" Elite Series 2 controller just before Thanksgiving. Controller showed obvious signs of wear and the 2 week GamePass trial code had already been used. Bestbuy refuses to do either a return or replacement curbside. Buyer beware.

Disappointing, Same analog response, Xbox and Microsoft need to step up their GAME.

If you play more then a casual player it will break on you so be ready with the replacement plan.

4th replacement after lag input and 2 stick drift and now now it’s lagging missing inputs and now also entering ghost inputs. Do not buy! And if you do get the warranty

100 days after purchase (10 days after the pathetic 90-day warranty expires) my RB started to act up, as in sometimes it would work normally, other times I'd have to really press it to register. $90 bucks for Microsoft to repair the bumper on a ~200.00 controller after 100 days, sheah. Sold it as is on eBay as is, and counted my losses.

Remote didnt last that long for as much as it costed. The analog started to drift after 1 week. A waste of money

This is a great controller it’s just after a while the RB button started double clicking

Right hand thumb stick had drift within a week. Rear paddles are a separate purchase.

Just bought this in store myright thumb stick has stick drift and the left and right bumpers keep not registering and get stuck at random.

Returned due to stick drift . everything else was nice.

The only color that comes with the paddles and case is the black controller. If you prefer another color it’s going to cost you significantly more.

The controller Falls apart and buttons stick too easily

Very good control but it tends to turn off when I’m in the middle of WARZONE. Quit annoying

I wouldn’t recommend this controller. It feels great to use but the build quality is extremely poor. Mine had stick drift straight out of the box and I ended up returning it.

Paddles on controller stopped working and have to return to store. Hoping it's an isolated issue.

This is the 3rd "Elite" controller I bought and they are all not really worth the money. If you really want/need one and you plan on using them daily consider an extra warranty because they don't seem to last very long. I consider this controller the most disappointing Microsoft product out there.

It should be the same as the Normal elite controller without all the Parts. However, when I put the sticks on from my original controller, the left stick does not click properly. Not sure why.