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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 16,985 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the absolute best controller I've ever used... it just feels like quality in your hands... and one you're used to using the paddles, you have the upper hand against ppl with a normal controller in any FPS game! I know it's expensive, but if you play a lot of FPS games, do yourself a favor and buy this!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you're enjoying the quality and design. We hope it continues to enhance your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall good but..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great, paddles take time to get used to, only complaint is both lb and rb stopped workikg besides every few clicks after about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    The elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller is as it is marketed “elite”. The controller feels premium. Holding it side by side with a standard xbox controller this one feels way better. Totally would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 controller is fantastic. I will never go back to another controller. The only problem with these is that they break down easily. An example of this is the bumpers just stop working. Definitely an item to get geek squad protection on as they will replace it for you.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you hope it will do and more. The controller is easy to use, easy to charge and the paddles on the back are comfortable. I haven’t had any issues with stick drift but did have a little X button stickiness from first opening. No issues or concerns with the controller and well worth the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Donald,

      We're glad that your new Xbox Elite Wireless Controller Series 2 fits your needs well and has been easy to use. Hopefully the stickiness you've experienced has disappeared, but if you continue to have issues with it please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Finally lives up to its promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just got lucky but this is the first Elite Series 2 controller I've purchased without button issues right out of the box. After a few attempts to get a working controller through Microsoft's warranty program, I finally decided to just return the $179 version. I saw this $129 controller in store and decided to take one more stab at it, maybe they'd finally resolved their issues. At first glance -- it does appear to work way better than the $179 verison, and it still has all the comfortable heft that the previous controller has. The only downside is that this version doesn't come with the charging case and extra paddles/thumbsticks. On the upside, Microsoft lets you keep the paddles/thumbsticks from the mainline Series 2 controller when replacing under warranty, so I have plenty of those laying around! :D

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Everything you want in a controller plus style !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel and fantastic look! This controller is lighter than the elite 2 in black which makes seem like a cross between the standard controllers and the elite 2 and it costs less than the elite 2 black. Get it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely GET this!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it…. So worth it. To be able to remap it in ur Xbox and change ur controller to ur favor. Like trigger locking to Increase fire rate and using the paddles in the back to save thumb movements and a really long battery life and it easily connects to PC and other devices as well.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller, Not So Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is high. Let’s get that out of the way. But the features you get including almost full customization and rechargeable battery are awesome. Not to mention this will work with the Xbox Series X and it’s by far the best feeling controller I’ve ever owned. Hopefully it will hold up in the long term.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization features and rechargeable battery of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's the best-feeling controller you've ever owned as well. We hope you get a lot of use out of it, including after the launch of Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s a controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty stright forward it’s a Xbox controller, I bought it, it’s works, all is well

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, grips make for a very comfort hand feel, feels solid. However the Magnetic Dpad is not great if you're looking to play fighting games with it, as it has a chance of popping off from intense use. Most buttons feel very good, press smooth, and very nice clicks. However out of the box I noticed that my x button had some stick which seemed to go away after some use. I'd recommend getting the warranty incase of any defects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you use this controller, you'll never want to go back to any other regular controller again. Very high quality and the rechargeable battery lasts an unbelievable amount of time. I have only had to charge it once since buying it 3 months ago. It does take some getting use to with the added pedal buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Love the grip and handling of it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and the battery is rechargeable which is a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digging the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two original Elite Controllers. I enjoyed the feel and the features but had quite a few issues with the bumpers on my first one and the second one I had started having issues with the left stick drifting a lot. Since I had the warranty plan I brought it back and upgraded to the Series 2, It feels like they upgraded the shape and it feels better than the one. The grips also feel better and seem like they have less chance of peeling off as it did with my first Elite. The shape and placement of the top paddles feel better. My favorite new feature is the extra setting on the triggers. Great for FPS and other games where it's nice to just have a quick click rather than a long pull. I also recommend the Best Buy warranty with a controller this expensive. Sure it's more expensive on an already expensive controller but paying the extra money now is worth it to be able to upgrade to a new controller down the road if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to the new Xbox Elite Wireless Controller Series 2. We're delighted that you're enjoying its updated features and comfortable feel, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox stuffff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutey pop, love her, comfy grips, comes with everything needed, a fantastic quality remote. Wish they offered more colors

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    good controller good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, after a while if you play a lot you will experience stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have owed and played with. This is the 2nd one I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It's great, but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but I feel like it was overpriced, even though it's being sold as a premium product. I really like the extra buttons on the back, and the fact that you can reprogram all the buttons. The extra long thumb stick is nice for extra precision. It feels good in the hands. It's heavier than the stock controllers, but not so much that it gets tiring to hold. The adjustable trigger travel distance is cool for shooters where you have to react quickly. The rubberized hand grips feel nice and keep my hands relatively cool. It comes with a nice zippered travel case with a built-in charging dock that can be used while it's in the case, or it can be removed from the case and used separately to charge the controller. I don't plan to take this anywhere, but I keep it in the case, next to my TV. I leave it closed, but unzipped, so it's still easy to access, but it keeps it from getting dust on it (I don't get time to play as often as I would like) Overall, if you play a lot of Xbox, it's probably a worthwhile investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to get your perspective on your new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a worthwhile investment for frequent Xbox gamers, and that you're enjoying its many customization features and comfortable grip. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product open box and it works perfectly. This controller I haven't had any issues with and for the price I bought it at I would say that it was definitely worth it for me.

    I would recommend this to a friend