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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16611 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 16,611 reviews
  • Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Xbox controller. Elite is the way to go!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Red controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like that it has color. Needs better grip for big hands and maybe some more button for extra customization/Personel. Over all it’s good though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-tier control, but durability still lacking....

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great customization!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my spouse. He was very happy with it. He likes that you can change out the buttons and pads to completely customize the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice solid build, so far so good The Microsoft Elite Series 2 Controller is a premium gaming controller that offers a variety of features to enhance your gaming experience. With customizable buttons, adjustable thumbstick tension, and swappable D-pads, this controller allows you to tailor it to your preferences. The controller also has durable build quality and a rechargeable battery for convenience. Overall, the Microsoft Elite Series 2 Controller is a great choice for gamers looking for a high-quality, customizable controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy. Especially at the sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite 1. After many years of use the rubber grips we’re beginning to peel away. I was anxious for an upgrade. So glad I did. It is a fabulous controller. Main reason I jumped was the sale price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller. Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It’s better than any controller I have had. Has lasted longer too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though a little on the pricey end, i love my elite series controller. The build and quality of the controller is perfect and it’s definitely the best looking and especially best feeling controller I’ve probably ever used. Would recommend to anyone willing to splurge for the best quality you can buy. Definitely do research on if you’re willing to deal with the problems the controller may get over time, mostly just bumpers being unresponsive for some reason. That is the only downside and I wish a newer model would address this problem in the future or else it would really really be a perfect controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the paddles are really nice to keep action on right thumbstick. only reason one less star is the controller is too small. since the original xbox I have not found a controller that fits in my large hands. controller is very solid and customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly you feel the qaulity of this controller! The response on this compared to the regular ones is insane! I noticed just playing NHL22 the response.. Great options as you can have 3 profiles and then the default one. The triggers are awesome! You can customize your sensitivity and comes with a carry case as it should for $180 which is the only CON about this as no controller should cost that.. Now i always wanted this but never wanted to spend the money but the wifey got this as an Xmas gift :) So if you have the money to spend go for it... now probably get the 2 year warranty next week as she didn't buy it but based off my experience on regular controllers might just do so since this is a high end controller...Impressive upgrade from the last one! This is def a GAME CHANGER!!! 40hours of battery life Customized Options INSTANTLY notice the response & quality Easy to swap out buttons Wireless charger Also can charge in carrying case with USB

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different attachments it provides me it’s very convenient to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used not open box!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open box elite controllers are used. People use them for months then bring them back. Look at the buttons and other rubber parts you can se how used they are . Best Buy is misleading. Open box controllers don’t leave the store and havnt been played with games . But a new 1 they are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product if you buy the accessories case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully customizable within windows set dead zones color for the xbox button. Configure trigger as a one touch so it acts like a mouse click as soon as they are pressed or make them better for a throttle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I have ever owned. Feels great in your hand and very customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and is high quality. Love the way it feels in my hands and so far have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth money/investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Map paddles on bottom to any other button or remove them. Feels solid/dense, unlike classic controller that feels hollow/weighless. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for xbox users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an OEM controller, its great. Durability and longevity really depends on your use. Make sure to get the 2 year extended warranty from Microsoft only. You can buy paddles for cheaper third party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it should

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller @ a fraction of the cost of the other under-button controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever played with it’s extremely comfortable in the hands when playing

    I would recommend this to a friend