Customer Ratings & Reviews

Handles really well when in hand to hand combat im fps games! Which I really enjoy. The customizable bumpers in the back allow for more fluid motion and transition. All in all, it was a well invested item to my arsenal of gaming gear.

Girl, I love the controller but it has the same unfortunate problem in the last Elite Controller. I will give the first released Elite Controller props as the pealing didn’t start until 4 years into having it with HEAVY use. (Black ops 3 and 4 bb). On the second series, the rubber started to peel in a much shorter time than the first series. I’d say within 6 months to a year. Something new for me was the RB button would sometimes not read my presses during in game or a single press in a game menu would skip over multiple options versus just moving over one. It’s sad because I know these things can be fixed by the good ol’ DIY and I don’t mind taking these things apart, but at this point, they should just have parts readily available for the user to replace. Make the controller customizable from the jump to lessen the pain of having to find reliable parts or sending the controller back to probably just get a refurbished one back. Idk… Besides that, it’s really pretty and I do love the updated options that come on this model. I do see the love and hope to see these issues fixed in the future.

Iv'e tried just about all the top brand controllers and the Elite Series is in my opinion the best for high level gameplay. However, The life span of these controllers are very short. I have owned about 3 of these and eventually the controller will experience a manufacturer issue. Sometimes, the LB & RB buttons will give multiple inputs or not even execute the command when pressed. The same issue was experienced on all 3 controllers and not very helpful when you send them in for service and they return to have the same problem. Microsoft really needs to fix how they make these controllers and run better test to prevent these things from constantly happening. Best controller, but will probably malfunction eventually.

Great controller long lasting battery life buttons feel great and its a heavier controller so it feels good in ur hand

I have purchased this controller twice since it was released. The accessories that come with the controller are easy to interchange and store when not utilized. I have used the paddles just about every way you can have them, but I only keep two of the paddles connected instead of all four. I would not purchase this product without adding the BestBuy protection plan.

This controller is an AMAZINGG!! Product for the best price YOU Can ever think of with this I have been able to play with more of An ENJOYMENT GAMEPLAYY THE PADDLES ON THE CONTROLLER IS SUCH AN GREATT IDEAA FOR THE FINGERS YOU FORGET ABOUT WHEN PLAYING THE GAME, THE BLACK AND WHITE FUTURISTIC COLORS IS SUCH A GREAT IDEA AS WELL 5 STAR PRODUCT THANK YOU BEST BUY!!

Best Gen 2 elite controller…GEN 1 i kept breaking the bumpers…BUT GEN 2 the buttons are definitely stronger nd the charger last longer

Great solid build quality and easy to map buttons for your play style.

Excellent controller to pair with next generation consoles. Feels very sturdy and customizable with the logo color.

This controller replaced a white one we had that broke. My son still uses this controller every time he plays his game. I don't know too much about gaming but my son speaks highly of this controller. BUY THE WARRANTY!

I have a total love hate relationship with this controller. I had my Elite 1 for about two years and it worked great but eventualy the Y button failed and the stick drift was so bad that I upgraded to the elite 2. I also bought one for my 9 year old at the same time, within a few weeks my bumper started failing and stick drift was immediate, It has never not drifted, luckily I play war zone so I just adjust the dead zone and it has no affect in game. Unfortunately I didn't get a warranty with that controller so i bought a second one this time from Best Buy so I could get the warranty. Ironically the one that I got the warranty for has held up great with no problems except it also has stick drift...........

Like my son play all the have times and say mom go to the Best Buy because this store have guarantee to the all customer.

Controller is very good for the first 6 months - 1 year Other than that great product!

The best Controller I’ve had and never complained about it.

I’ve had this controller for over a year now almost 2 years and use it almost every day on my computer, not once have I experienced issues with drift or buttons failing, the quality is really nice feels very solid and the interchangeable buttons to swap is a nice feature and I love the triggers adjustments you can do

I’m love this controller. One problem though, the bumpers do not last as long as the rest of the parts. Still the best in the market though!

Fantastic upgrade from the Elite 1. The built in rechargeable battery is great and lasts several days of heavy use. The paddles are reconfigured and are a little smaller and I find them more responsive. The build is solid. Dont hesitate.

Great controller, love the higher tension thumb sticks and paddles. Make sure you get the added coverage from Best Buy because as with any Microsoft controller, stick drift and button registration becomes an issue.

I love the controller! It provides functionality with customizable buttons and much more! I wouldnt recommended any other controllers on the market.

I had gotten an opened-box all black one for roughly $60 plus $35 warranty. Easily the best controller for any shooter game or even a regular gamer that needs buttons that are easier to press. My opened box one was missing the usb-c cable but that wasn’t a big deal. The controller functions like it is brand new. Easily the best controller I have owned and when this warranty is over and the controller breaks down the line I will 100% be buying another one!!