Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 16,661 reviews
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built controller! Love the different mappable buttons as well as being able to change the color or the Xbox button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome, easy to customize, hair trigger locks work wonderfully, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox core controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great. Charges fast lasts forever. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything feel like good quality. I really enjoy the trigger stops and the extra buttons on the back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller bordering on great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell on the grips but it’s already way better than the 1rst version with the built in battery and included chargers and a good battery life. While not as precise as I like in the joysticks they are very good. Triggers are great with more adjustability than previous version. Overall I’d say much better deal than version one even though it cost more, if the grips don’t fall off that is, which they shouldn’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rich,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your perspective; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Zero complaints, use it everyday, I can’t wait to get a couple more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market for the price. Its worth every penny. I havent had no stick drift like the regular controllers bring you after a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is sturdy, responsive, works great. The new design that uses rechargeable batteries and included charging stand, is a much improved feature over prior generation that used a cable to power the device. Prior design also ran on alkaline batteries, but constantly had to replace them, costly. The rechargeable batteries last long time between charges. No cons with the new design. Little pricey, but worth it. Make sure to purchase extended warranty, helps reduce replacement cost down the line.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're excited that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its internal rechargeable battery and sturdy construction. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great controller but horrlble Best Buy Experiance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this controller twice and here is why. I bought the “Open Box” the is supposedly checked by the Geek Squad. The first controller the right shoulder button was dead. I mean i can check this using the Xbox diagnostics.. so clearly no one at the Geek Squad checked this unit. The next open box in “excellent condition “ was missing the charging cable and not in the retail box. The Best Buy refurb is a joke..avoid it and shop Amazon… they actually check their devices.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I mean its a controller

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a top of the like controller this MIGHT be it. Its good sturdy, long battery, and feels good but it can tend to get stick drift not in the normal way but that the sticks work so well that the slightest touch and youll keep drifting when having your finger rest on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely better than 1st ELITE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumpers were completely changed and should no longer be a issue like it was for me by returning 3 of the 1st version because of bumpers breaking. Seems the whole casing is made of a high density rubberized plastic so no more problems with grips peeling off. That was a problem I never experienced. Clicky buttons. Some people prefer that, some dont. Im just glad the took care of the cheaply constructed bumpers from the previous version. These bumpers are solid! ALL IN ALL: Great controller. Dont forget to update the drivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this controller plays accurately. light touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works nicely. I have had the elite 1 one for years and still works. I saw this one on sale and bought it. It is a night and day difference between the this one and the original elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Elite controller version 1... I love the textured grip where your palms rest, as well as the additional accessories you get vs the Series 1. For example. there's now a 360 style pop on joystick that's noticeably bigger/rounder than Xbox One's and I LOVE IT! I've missed the bigger/larger sticks so getting this back is welcomed. I just wish they'd make the 360 larger sticks with the textured grip on the rim of it like the Xbox One's sticks so I could have the best of both world's lol. No complaints though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your feedback and love for your new Xbox Elite Wireless Controller Series 2. We're glad that its redesigned grip and new customization features have made it a great upgrade to the original. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cuality very nice to use it feel very good on the hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatBuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. Buttons move easily which allows fast reaction time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around good controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller! Good response and love the multiple options for the paddles. Has an ergonomic grip and nice texture. The case is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better build quality than Series 1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Series 1 multiple times to Microsoft for grips that kept falling off. I bought Series 2 and am glad they fixed all the mistakes made with the first edition. This model has a built in battery that lasts over 35 hours on a single charge (Been playing Borderlands 3 with it since Christmas) and the grips are no longer glued but a part of the controller itself. It's more expensive than Series 1, but that's because of the amazing built in battery. Strongly recommended if you're a hard core gamer that plays a ton!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend this controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this controller! It was a birthday present, and worth every penny. Hearing him get excited over all the stuff it enabled him to do was awesome!!!! You can feel the quality by holding it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement for my broken controller. There have been no issues so far and it works how its supposed to. I use it for use on the computer and would recommend if someone needs a good controller.

    I would recommend this to a friend