Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 16,965 reviews
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    A great upgrade from the first elite controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge upgrade from the original. The trigger stops are amazing, the dock for charging is great. And the app to customize everything is still great. The only thing that could be better is the grip. At times it feels slick to me instead of more grip which is the opposite of what was intended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade over its predecessor. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell the quality is way better than normal controller. Awesome worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Buttons only work when they want to

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control is poor at best. So many of these have faulty buttons that stick or dont register like mine. The Y button worked maybe 1/4 the time, with the B and A buttons working more like 3/4 of the time, and only consistently when pushed very hard and perfectly on the center of the button. Beyond that I had stick drift from both sticks after about a week of light use. Couldnt even exchange it for a new one because theyre backordered. Literally do not buy this without their protection plans or Im certain you will be sorry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the buttons and thumbsticks on your new Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller and all the inter changeable options for the pad and sticks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller it works great I use it for call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had multiple elite 2 controllers the look and feel good . They tend to stick drift quite easy if you drop them.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller that was recently updated to fix a lot of the major issues such as the notorious stick drift. Since COVID I've put in a professional level of gaming hours daily and have no received stick drift at all. In the event that I do receive stick drift, I also purchased the Geek Squad warranty plan for the additional peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong buttons

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy but the buttons give me zero issues. No stick drift after a year and I usually destroy my controllers after a couple months

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth it!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this controller on the word of my teenager….He knows his stuff!! The controller isn’t even the best part! The extra paddles and extended charging cord definitely make this a worthwhile investment. Customization for what you prefer is what makes this a worthwhile purchase :)

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    awesome controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying playing games especially on my Nintendo switch nice solid controller my only problem is mine creeks when I push the controllers down but it still works well. I'd go return it but Corona season keeping me indoors. I love how there's a 3 year warranty option unlike game stop that only offers a year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If the problem you're experiencing continues, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference from the standard controller. Heavier and feels better to use. Also like the customizable buttons and accessories!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive But Good Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel and solid build. So far no problems. Like the adjustable triggers. Will keep an eye for stick drift. Triggers are great because they can be tightened down. D pad feels odd being multi-direction. Overall pretty good. A bit overpriced tho.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited some time before making a post about the controller. Now I am NOT a big time games but I do solely use my elite controller when I do because it just feels good in my hands. It has a nice SOLID feel to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great, has a goood feel to it and definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A good replacement controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know about the bottom flippers as I haven't used them. I really like it as the weight is good make you feel as though it is a substantial controller rather than the flimsy aftermarket controllers that are sold. I bought it because the xbox that I bought only had a flimsy aftermarket controller (wired at that)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller for PC. I mostly use it for Call of Duty.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    lots of extras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really enjoy this controller because of the extra buttons and the ability to change out parts. but what i dont like or understand is why they would sell this without the dongle to be able to use it bluetooth on your pc? so if you purchase this for your pc make sure you purchase the xbox dongle as well or you have to use it plugged in and not wireless.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller for the most part. The great news is that the Elite 2 has built-in Bluetooth support so you can sync it with any Windows 10 PC that supports Bluetooth without the need for an additional adapter. For more information on how to connect via Bluetooth, go here: https://support.xbox.com/help/hardware-network/accessories/connect-and-troubleshoot-xbox-one-bluetooth-issues

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive, but great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but this is best controller for x box For any game

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade from regular controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect this controller to make you the best player but it does give you the tools to get better. The build quality is what really sets this apart from the regular controller. Plenty of customizations options, battery life/charging stand eliminates the struggles of finding a battery pack with a charge, the controller looks great. Overall great upgrade

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that Xbox Elite Wireless Controller Series 2 has been a great upgrade for you. It's great to hear that it has enhanced your gaming experience and that you're a fan of its updated customization features and rechargeable battery. Thank you for sharing your thoughts; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Different colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it helps me with my arthritis i wished they had more colors than just the black And the white and the blue, the nice that they had purple on it or pink on something like that.

    I would recommend this to a friend