Customer Ratings & Reviews

Excellent product!!! I bought this as an open box item and have had zero problems with it!! The controller is awesome and the customer service was excellent.

Love this controller glad i dont have to use batteries anymore!!

I have an xbox elite series 1 and it came with a nice charging case and extra accessories and the paddles. This was an open box item in so called "excellent condition and it doesn't have the paddles underneath or extra parts or the charging case. Very disappointing, but the controller does work and looks nice with my Xbox series S.

Is it worth 160 bucks? No. Is it a great controller? Yes. It's actually a really nice controller. The rubberized faceplate is really grippy and comfortable and the interchangeable buttons are nice too. I've only found use for the paddles in racing games for shifting but I'm sure theres other uses for them.

To start with I like the feel of this controller over the older model. Remapping was a breeze since my console recognized the other model controller was mapped previous to connecting it. I havent really had the chance to use it yet but i have it set up to knock some heads off in Call of Duty!!!

Good controller and it fits in my hand good and kinda heavy

[Employee of bestbuy] best controller I purchased so far I haven't had any stick drift gameplay is smooth

Feels great and built in battery. Must have is you play online gaming

This thing is awesome and I don’t even take advantage of half of the features it provides. It is very expensive though so I’m still waiting to see how well it holds up and for how long.

The best xbox controller money can buy. The battery life is by far the best quality and a perfect reason why you should buy. Not only that but the comfort and build is top of the line.

This new controller is fantastic. It has lots of extra features not available on the regular controllers and the battery life is amazing

Great hand feel, good response, and nice looking. Be prepared for some weird glitches starting out if you use this with a PC and Steam and Windows 11. I've seemingly settled mine down, but when I first started using the controller, hitting the "A" button would open the Xbox game bar...usually in the middle of the game I was playing...usually at the worst possible time. It's a known issue that has mostly been sorted out. That said - the first time you run into these kinds of issues will sour you a little on the controller. Price point is too high. This is an $70-80 controller in my opinion. Still good - just spendy and can have a lumpy first use experience for PC users.

A great second controller for my XBox. It works very well with not problems

Awesome controller. Customization is great. Love being able to change the color of the Xbox light. No AA batteries to use or batteries to buy or pack great.

I going to go ahead & give this item a good review, this is my second one. First one was great & then out of no where the right bumper started double clicking, I dealt with it for a little, however at $180 for a controller, it better be flawless & I didn’t have it but for like 2 weeks & it’s malfunctioning. I looked up online & that’s where I found my issue & others. I returned it to Best Buy & as normal they exchanged it for me with no fuss. So far the new one is working correctly, seems the face buttons need to be pressed with conviction, however the entire controller works, the craftsmanship & functionality is great & this could be the greatest product ever, if Microsoft can just fix the software & hardware issues. It’s crazy how all over the place the quality control is. If this controller goes south, I will be looking to get a refund & just buy a good battery charger & battery setup for my plain jane Xbox controller & call it a day, that controller still works great

Best one you can get for the Xbox series controllers

Got this open box, no problems with it at all. Saved $40.

Love this controller. Have been wanting one for a while and I finally just ordered it. Makes gaming on a console a lot easier.

I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

i would say best controller so far by date..bought 3 of these and would still buy this over any other competitors...handz down the best