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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16694 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 16,694 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller tbh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OG feel, havent had stick drift yet. Love the adjustable triggers and sticks to adjust firmness

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a Christmas gift, and they told me that it was the best gift I could give. The best, excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Definitely the best controller I have ever bought! Will definitely recommend to anyone as an upgrade or even a better replacement for the standard controller.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is an excellent controller with a comfortable design and tons of customization options, but I still don't know if it is worth the $180 price tag which is the only reason I subtract a star.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided it was time to upgrade i was always on the fence on getting this item but when I saw for a good fair price i got on it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Controller with substance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. One for me, me for my son. To me, it’s just a well built controller. To my son, this thing is a gift from the heavens. Like I said, well built, heavy, interchangeable doo-dads, cool charging case, pretty neat. Get one.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Microsoft needs to do some quality control.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the controller look and feel are excellent. I love the rubber grips (can't have a controller without them since the first Elite controller) and these feel better quality from the last. Because that was a major wear and tear issue before. I love the monochromatic look as well. Overall I'm a fan for the most part of the changes. USB-C, finally. There are just too many cons. I have gone through two of these controllers and they both had the same issues, and were 6 months apart. My A button is constantly sticking, it has a noticeable reaction lag. My RB, also sticks and has a noticeable sound when I press down on it, like a spring or something is our of place. The most used buttons were defective on arrival... on two models. I just can't justify getting this controller because it has been riddled with issues from the start. I had the 6m gap in between because Microsoft said they were addressing the issues... apparently not. Also, they don't include the taller analog sticks like the did in the first model. They include ONE, and it's far too tall. I feel like they skimped on the accessories to include the charging stand. For 200+ on a controller, I couldn't recommend it, and if you do buy the Best Buy Protection. Note: there's a reason the protection is so pricey on the controller...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Last about a year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought about 5 of these over the years and every single one had the left or right bumpers stop working after about 8 months to a year. Getting the best buy warranty makes the next one only $60 but its getting really annoying having to buy another one every year. But besides that its a decent controller if you want paddles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best quality stock from manufacture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best purchase at Best Buy. Seems like the get the best quality stock because my controller hasn’t failed me once

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no batteries needed I have saved more then I spent in 4 months

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for an already broken black elite 2 controller, since i already had all the accessories fr the first one i bought i did not need to buy the entire kit again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid controller with plenty of options to help level up your game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller use it all the time very good get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my 2 year old elite series 2 which was starting to feel worn out. I just took the old paddles and put them on the new one. The black and white storm trooper look is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product this is my third one and they are a great controller for needing paddles in game

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these remotes. This one I bought has stick drift right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plug and play with old parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The old elite 2s bumpers and paddles would go out on me playing fortnite competitively so hopefully these ones are more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice for gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controls I’ve played with, I own one and making this purchase as a gift to a friend. recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Indestructible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever have that moment when you screw up (and have to start over) and within that very moment you feel like breaking sh#t...ahh it maintains the most insane rages yet...lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamers will love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Elite controller is much more comfortable than its predecessor. The metal Melee toggles no longer hurt the users hands due to the smaller size of the product. I've had some issues with disconnection during game play otherwise it'd be 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the updated design and comfort of your new Xbox Elite Wireless Controller Series 2. We're sorry that you're experiencing random disconnects, though. Disconnects may occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft