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Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 16,952 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from original xbox remote to this masterpiece. Definitely never going back.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Best worst controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when its working stick drift not biult for longevity

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, controller works great and I use it daily with no issues- 5 star customer service and products-

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything in the box that was included. Firm grip, everything it was suppose to be was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Makes a huge difference from a regular xbox controller. I also love that it comes with built-in paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a BIG upgrade over the Elite Series 1 controller but doesn't fix all of the flaws. It warrants a five star review because it's the best gaming controller I've used (haven't tried the new PS5 controller yet).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Expensive, but worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight, the triggers, the sticks... everything is on a different level. Comes w a charging case & a bunch of different add ons. Justifies the price. Heard about durability issues, but I’m sure if you put it back in it’s case you should be good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Omar,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad are enjoying the design and charging case. We hope it elevates your gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Quality is good, looks new, and the price is good.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Shame *ding-ding... SHAME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sick of it. Firstly, the stick tension is uneven. There is always one side that has more slack than the other, and there's a slight deadspace that is taken that you can feel it gently dragging before engaging the track pad. Secondly, the button registration. This was my 3rd try at the elite 2 since it came out and I'm done. The A button in particular (sometimes others as well) WILL NOT register soft presses that aren't directly over the button. They have curved buttons, it doesn't work out well. You have to Mash the buttons if you want consistency. If you play for hours at a time this starts to hurt your thumb joints. The buttons also have varying tension as well. The one I got had a stiff X button while the others weren't. Does that sound premium to you? Just stick with the regular controller. It's very reliable and was well tested before manufacturing, these not so much. They need to figure it out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. My husband loves it. Would definetely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller! I bought it for my fiancé and he absolutely loves it, it’s super comfortable and easy to use, you can adjust it to your liking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go back to using another controller. The trigger locks and rubber grips make a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had regular and a fusion controller but the feel of the elite has been the best. Tightening of the sticks and just the mapping of the paddles love!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Gift for my step father. He loves it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for any Xbox gamer. I have the protection plan on this, which I would highly recommend! I've already replaced 2 previous controllers, not because of the quality of it, just because of how much it gets used (and probably dropped).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series S/X Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product. Batterie life is outstanding and the overall feel and quality is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller of all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thing this is the best controller you can use actually, is my best buy of this year, and for my membership discounts is was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2 Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very comfortable 100% recommend, also get the back paddles it’ll make your gaming experience better

    I would recommend this to a friend
  • Cons mentioned:
    A button, Bumpers

    Rated 1 out of 5 stars

    Worked for 3 months - no new replacement offered

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at the end of July '21. In the beginning of Nov '21 the right bumper and the A button both started going out. The buttons work sometimes, but do not always work when pressed. I have taken great care of this controller and have had controllers for years without any buttons going out. Best Buy won't let me swap it out for a new one because the purchase was made too long ago. It is under a 1 year warranty with Microsoft, but to fulfil this warranty I will have to send the controller off and let them perform some tests on it (who knows how long this will take during which I will have no controller). Then if they determine something is wrong with it they will send me a REFURBISHED controller. I spent $200 on this, used it for only 3 months, it crapped out, and now the best I am being offered is a refurbished replacement.. Stay away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Premium Feel, Premium Quality, Premium Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty, way better than the normal controller. Feels a lot more premium, should come with every xbox. A little expensive though.

    I would recommend this to a friend