Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best controller in the game but too expensive
I would recommend this to a friend - Pros mentioned:Overall performance
Needs to be cheaper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knocked off a star because value isn’t great unless you already have accessories. As a controller it works well. I like the color vs. all black.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Controller but get the replacement plan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice controller but definitely get the geek squad replacement plan.
I would recommend this to a friend Great design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! This is a great design and the buttons on the back help with FPS.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and very versatile. I like that you can replace stuff it
I would recommend this to a friend Best by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller imo paddles are most comfortable. Take care of your things and this will last you.
I would recommend this to a friend- Pros mentioned:Feel
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely needed a new controller and this was perfect. Feels great and the blue metallic triggers are a cool feature
I would recommend this to a friend - Pros mentioned:Overall performance
W controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall been amazing controller, sticks are firm the back paddles make it great for fps games.
I would recommend this to a friend Don't buy controllers open box even if wxcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller stick was broken and I missed my return window
No, I would not recommend this to a friend- Pros mentioned:Overall performance
The only Controller you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get because Scuf has fallen off!!! I had the first Elite as well and let me tell you this controller blows both of them out the water!!! will never support scuf again!!! Also get Best buy warranty!! the best around here!!!
I would recommend this to a friend Excellent quality and ease of use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality, connection and charging is easy. Paddles are easy to remove and adjust and make gaming easier. Adjusting paddle and button mapping with the accessories app on the XBOX is a breeze.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox Elite Series 2 Controller Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the original controller that came with the series S, we like it a lot.
I would recommend this to a friend Love this controller.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started out using the first Elite controller. It lasted for several year before I replaced it with the Elite series 2. After about a year and a half the left thumb control stick stared drifting. I replaced the first Elite series 2 with this controller.
I would recommend this to a friend- Pros mentioned:Customization
Best controller every
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever made. Period. Reassign the usual controls to back paddles or create a macro for a quick one button press that would have taken 2 button presses to accomplish, like going from standing to laying down without stopping at crouch
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are glad that you are loving how customizable the Xbox Elite Series 2 Controller is. Thank you for sharing your experience with us.
Happy Gaming,
Katie
Xbox Customer Care
- Cons mentioned:Bumpers
Good Controller, Bad Paddles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the controller a lot but I got two bad ones in a row. The bottom left paddle button came loose right out of the box, and this is the controller I got in replace of the first one, which had bad bumpers. I hope I did not get a refurbished device....
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you haven't already done so, we recommend exchanging it for a new one through Best Buy. If that's not possible, please reach out to Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great Controller but need bumpers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality controller, if you have the back bumpers already and need a replacement, this is the controller for you.
I would recommend this to a friend - Cons mentioned:Stick drift
Amazing controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grip on the controller felt amazing, I returned it a year ago and I regret it so much. Overall amazing controller.
I would recommend this to a friend - Pros mentioned:Overall performance
great product!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son is so happy with this purchase! hes uses it daily with no issues!
I would recommend this to a friend - Pros mentioned:Feel
Get it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing feel, awesome all black colors. Great Xbox controller, especially when you purchase Best Buy insurance! It's
I would recommend this to a friend - Cons mentioned:Button quality
Great idea, terrible quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love playing my Xbox and my elite 1 started to have stock drift, so I figured I’d upgrade since it’s been a while. Got this baby in pretty fast Best Buy was great all things considered but the product came defective out the box. Now I dont know what the process is to return this now that COVID-19 is upon us, but I’ll tell you guys what was wrong out the box. The A button is non responsive a lot and it’s frustrating when I press it to no avail. The controller always disconnects from my Xbox everyday for a random moment. I love the elite controller idea but part of me thinks I should’ve went with a different company like scuff or Astro.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the A button and disconnects with your new Xbox Elite Wireless Controller Series 2. First, we recommend exchanging it for a new one with Best Buy. For information on how to do that, go here: https://www.bestbuy.com/site/help-topics/orders-returns-exchanges-policy/pcmcat316000050002.c?id=pcmcat316000050002
If that's not possible, we suggest contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care