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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15945 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 15,945 reviews
  • Rated 4 out of 5 stars

    Still my favorite

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this xbox elite controller 2 for almost 1 year and I take good care of it since I bought it still one my controller to use. I also bought the carrier case to take it with me on family trips love the color of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2, Say Less.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a very long hiatus from gaming, I decided to pick up a controller and take another stab at it. I subscribed to game pass and started looking for controllers. I started with an Xbox one controller, and quickly graduated to the Elite Series 2. I must say, there is no comparison, the Elite controller outclasses the original in every way. The overall design stayed the same, save for 4 cleverly, and strategically placed paddles. That can be programmed to do any thing you want. The X-box accessories app makes it very easy to navigate the mapping of your buttons, and allows up to 10 unique control settings. I would recommend this controller to any one, who’s willing to shell out the $200 to own this bad boy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box….hmmmm….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box controller that is listed in excellent condition on the website, and also on the label which is on the box. Best Buy‘s website, it states, item sold in excellent condition. Include all accessories. Well the controller did not include all accessories. I opened the box and I was greeted with the controller, however, no USB cable. Now don’t get me wrong. I know this might be a little nitpick, but if you’re going to list something as including all accessories, please include all accessories. Trust me I have more than enough USB cables lying around the house, so this is no major concern of mine. My concern for this purchase starts with the label that is on the box. Yes the label states excellent condition. There are however, three labels in total on top of the next. The original label states the controller is in satisfactory condition. The second label the controller is in good condition. And of course the final label states excellent condition. Well my issue is this if you’re going to change out the label take off the old one. Because now you’re gonna have a bunch of Customer scratching her head as to what were you guys actually hiding. The price difference between the three different condition levels is very negligible, I think maybe four dollars at the time of writing this review. I will say this the controller is in very good to excellent condition. Yes I saved roughly 70 bucks by buying it open box, and for that, this purchase receives four out of five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other Elite controllers in the past (Series 1), and the updated Series 2 definitely feels like an update. The Red version is visually very pretty, feels great to hold in your hands, and the textured grips are great. It does feel like a premium product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for RPGs and FPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox players. the multiple presets for different button combinations are great. The back paddles make FPS games feel smooth and the adjustable triggers make shooting and aiming quicker. same goes for RPGs when you have multiple keybinds you want to use but still like the feel of controller gameplay, it truly makes the gameplay feel better and more in control.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and you can customize is in many ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than battery powered controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this controller has held up better than the battery operated ones. Those kept giving out or not connecting to the Xbox. My son is kinda rough on his things and so far I’m satisfied with the durability. I also got the 2 year coverage just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best controller I’ve owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how customizable this controller is. All though it’s a lot cheaper than the regular elite controller and doesn’t come with paddles you can buy a set and still spend less money than buying the elite. Amazing controller I am not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Take your gaming to the next level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller ever its chargeable no more need for batteries or garbage battery packs it also allows you the ability to remap all of the buttons and add 4 paddles to the back of controller that you can make any button combination you want also can get interchangeable sticks and d-pad no tools needed to swap magnetically held in place take your gaming to the next level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Elite Controller without the addons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting it over the full elite controller bundle as you can save on the accesories by buying third party ones for much cheaper. Got this version for $93 with the BB+ membership so it was even better. No hall effect sensors but its for regular use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had initially purchased the blue version of this controller and liked it so much that I decided to get the red version because I had spare cash and liked the red color. These are now the primary controllers I use and I only use the regular series x controllers when I have guests over or I want to let these controllers recharge. The paddles make playing many games a lot easier, especially if you play a few competitive multiplayer games. I also like the internal battery and the face that you can also charge the controller and continue to play if you want to. The hair lock triggers also feel nice for people who don't want to use as much force when pulling them, and the settings will mostly be uses for online shooters. These controllers are best for gamers who play a lot of competitive multiplayer games, need a lot of customization in their controller, or people who want a controller that has a long lasting battery life and does not need to be recharged that often. For everyone else, the standard Series X controllers will do just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got 4 additional buttons on the back you can re-map any buttons to make your gameplay that much more comfortable, you can adjust triggers to stop sooner if you want a quicker trigger finger. You can make the sticks stiffer to help combat drift sticks. You can also swap out the traditional D pad to the Omni pad (magnetic btw), and it’s equipped with silicon grips so it’s that much more comfortable in your hand. I honestly won’t be playing on any other controller. I forgot to mention, if you’re playing different games with different action controls (like Call of Duty vs Assassins Creed) you can set it up to make the paddles/buttons on the back have different “profiles” so you don’t get too confused about what buttons to press, just remember to switch back to the other button profiles when switching games (when necessary)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precise and comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I’ve ever used. You can change the tension on the left and right thumbsticks independently as well as the left and right trigger travel. The grip texture feels secure yet comfortable. FPS and platformer games are more enjoyable with this controller. Playing on a Windows 11 PC. I found a red controller on sale with the Total Membership for $94 which was well worth it considering normal controllers are around $70.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the controller it was basically brand new. It was amazing because is had no stick drift too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You pay for what you get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 X Box elite series 2 controller a week before Christmas thinking they wont make it in time. However, 1 arrived on Christmas eve. 1 2 days after Christmas. I choose to save some money and both were "open box" "excellent condition " they cost $80 - $90 . The description of "open box" "excellent condition " is works and looks like new with all original parts included. Looks wise, yes. They both look new. Even the original box looks new. However, on one controller the R bumper is not quite right, it feels "soft" and you have to press it harder than the L side. On the other one, the R trigger does not work right. You have to press it 2 to 3 times sometimes for it to respond. Might not sound like a big deal but if you are a gamer, you understand. Everything else is perfect. The usb cable and original paperwork was there as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a decent alternative to its more expensive counterpart, Definitely recommend for someone wanting a little extra from their gaming experiences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying something used from Best Buy the outcome of a used controller, slight stick drift but manageable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I love the controller. This is probably the second one I bought the first one I bought with this account though they are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package came at a different address a couple houses away but it was alright since this controller exceeded my expectations, the grip feels nice on my hands and the controller overal seems to be pretty durable. I found some troubles with the button mappings on the controller but that was just because there are many options and different customizations available. If your looking to buy this controller I’d say you should and it is worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox elite controller is a wonderful accessory to game with. It makes gaming go a lot more smoothly, I would recommend this device for any level of gaming

    I would recommend this to a friend
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