Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 16,701 reviews
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my xbox so that I didnt have to keep rescyning my controller if I was playing on my PC.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller's versatility. You can make adjustments to knobs and add in presets with the paddles underneath. However, for almost $200 I was hoping that this controller would last longer than normal. The main issue I have with controllers is that the knobs get worn out and floppy after a few months of use. I was hoping that with the adjustment ability I would be able to lessen this. This is not the case. I will go back to the normal $60 controller when this one wears out. If you are really into customizing your controller, the paddle functions are pretty neat. In my opinion the price is far to high for what you get.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear there are issues with your new Xbox Elite Wireless Controller Series 2. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if there's still a problem, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Superior to the elite series 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy the elite series 2 as my elite series 1 wasn't that old but I treated myself for my birthday and was pleasantly surprised! The first one I received was defective however customer service did amazing refunding me to buy a new one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maddi,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. We're sorry that there was an issue with the first one, but overjoyed that the second is working out well for you. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Control in the business!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best in the business! This is the only type of controller that I use now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the elite controller for the padles and different varients thump sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It’s nice having the extra paddles on the bottom which really helps in my FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bang for your buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and quality. Comes with everhthing it needs and easy program and change settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hours of gaming you still have amazing grip on the controller and I like how you the back paddles are able to switch or be left off to your playing style

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller os of top quality and feel. It does not come with the back trickers but you can add them. Be sure to plug it in and upgrade firmware beforw using it

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left thumb stick doesn’t click very easily… poor designing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every penny if your looking for an advantage against the competition

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller so far

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller my son absolutely loves the series. We wouldn’t buy anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave home without it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits better in the hand and more responsive handling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I’m not having a good time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in the hand, has excellent features (hair triggers and custom profiles) and excellent accessories but has one massive dealbreaker. It won’t register 1 out of every 5-10 button presses. Initially I thought it was my fault. “Maybe I’m still acclimating to the new controller and not pressing the button properly”. I know that’s a stupid thought but when you buy a $100+ controller, surely that can’t be the source of the problem. Well, it is. Google it. You’ll see it’s widespread and there’s no fix. Microsoft support will tell you to update the controller firmware. That’s nice but never once had that made the problem less noticeable. If you bought directly from the Microsoft store you’ll be able to send it back to them for a warranty replacement. That’s good I guess.. but should there really be so many forum posts about replacing $100 peripheral? Ok, so how bad is a few missed key presses? Do you play shooters? Imagine doing everything right and taking your time to set up an ambush only to get wrecked because your controller literally said “ lol what?” My recommendation, skip this altogether and spend money on a ps4 or xb1 controller and use them with the usb cable. They’re lightweight, familiar in the hand and they’ll listen to you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome controller love the white color and the built in battery on these controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgrade after buying a controller every year or so. This one has by far lasted then regular ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and is chargeable the paddle buttons take awhile to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for xbox

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the series 1 and had to get the series 2. Takes competitive to a whole new level. Being able to use more that just thumb and index when using a controller, makes a huge difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear that your new Xbox Elite Wireless Controller Series 2 has elevated your gameplay experience. Thank you for sharing how its given you an edge, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Absolutely loved until drift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 100% better than the elite 1 hands down with the additional trigger stops and just the feel. USB-C is a great addition but controller drift is beyond frustrating. Elite 1 had the bumpers break but never drift. I'd love to buy again but if drift starts I suggest returning. I will say I am very happy Microsoft is attempting to support the more serious gamers but this happened within weeks of purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    XBOX Elite 2 Controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally these controllers work fine but as of late I've had issues with two I've purchased. Both were brand new but where can you get a controller even close to this and it not effect your gaming

    I would recommend this to a friend