4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 16949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 16,949 reviews
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Series 2 core

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used it for about about a moth of game time and its perfect and feels amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great feel and battery life

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and am very happy with it. It’s definitely an expensive controller but feels much better than regular Xbox controllers. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most wanted controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together, can’t wait to be able to get more and solely use those.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Good controller, just not durable.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was good. Concept is great but the bumpers lost functionality after 6 months of using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this controller. This one is better made the others he's had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Highly recommend this controller. I also got the best buy warranty which i have for all my electronics and they are so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to! Can't go wrong when deciding on getting one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would recommend the warranty for it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery Life!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well worth the money and I have played close to 15+ hours with one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    pricey but worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy controller. I do have latency issues sometimes when gaming but its not terrible. I had this controller for about 2 months now and game about 4 to 8 hrs a week and have yet to recharge it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the battery life. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Yup

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition for a open box great for computer gameing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend 10!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote hands down! Will always use love everything about it and more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its a great controller it does have its problems. Mine worked great for literally 31 days and the right trigger started creaking when in hair trigger mode. Wasn't necessarily a big deal because it still worked BUT being the controller is 225 after tax and almost 300 with warranty (which yes, you should absolutely buy as I have it) youd expect some rigid materials that can stand the test of time and practical use. 4 out of 5 for me. If youre lucky and get a model thats perfect, its the best controller on the planet. Hands down. With geek squad protection you can just get it swapped out and continue trucking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Monte,

      We're sorry that you may be having issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great but the only thing is I wish it came with some back paddles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for Xbox

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller I was skeptical about buying it because of how expensive it is but definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and weight, nice extra button mapping and trigger adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I’ve used for the Xbox so far. It is very responsive and the customization options for the D-pad and thumb sticks are needed for shooters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low-great, high-good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every button has an authoritative, reassuring press, but lowering to 4 stars because it's not quite as durable as you'd think. The vibration motors have begun rattling the chassis juuuust enough to where it's noticeable, and the rubber, textured grip has come loose up near the shoulder buttons. While in a different league entirely to the base controller, the Elite 2 is truly great... for ~8 months. Low-great, high-good thereafter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spectacular Controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched over to Xbox and this is by far the best gaming controller I've ever used. It's hard for me to play with any other controller once I used this. Completely worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Elite Wireless Controller Series 2 truly is miles ahead of the competition, and we're excited to hear you are enjoying your gameplay with it! The optimized user interface and performance are next-level, and allow our users to have all the control they could want in-game. We're happy to be a beneficial addition to your setup! Thank you for sharing your feedback, we appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have no idea what to said about this control! A sibling of mine ask me to buying for him and sended in over to México, he's very happy with his purchase, very expensive...most be a way better than a regular control!

    No, I would not recommend this to a friend