Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
Great, but has some issues.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the paddles and the design. However, the controller disconnects from my Xbox randomly and the RB button often is jammed or hard to use which messes me up while playing competitive games. Other than that it’s a great controller…. Just maybe not worth the price for the issues.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
I was missing out!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man oh man… how did I live before my elite controller? I can open box’s while plating and scanning? High quality and custom layout!
I would recommend this to a friend - Pros mentioned:Overall performance
Free Membership EXPIRED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great! But the free Gold Pass membership that came with it was expired! Not looking good! Maybe somebody is taking the membership code for themself. I’m asking for my free code back. Thanks!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the digital code for Xbox Live Gold that came with your Xbox Elite Wireless Controller Series 2. If this code was a promotion offered by Best Buy, we recommend contacting Best Buy Customer Care for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
If the digital code was packed inside the box, Xbox Support may be able to help you get a new code. Contact them here: https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Good controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is really good and I love it. I gave it a 4 star because one of the buttons fell off and it was really hard to put it back. overall it’s a great controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Silvia,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you have any other issues with your controller, please reach out to our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Good open box item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful open box controller, works great, no problems.
I would recommend this to a friend Exceeds expectations.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds expectations. This controller should be standard equipment with new console systems. to bad this controller is so expensive.
I would recommend this to a friend- Pros mentioned:Customization
Better than Series 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the series 1 elite controller, but the series 2 is a huge step up. Integrated battery, extra customization options, and a wireless charging option - I was sold
I would recommend this to a friend - Pros mentioned:Battery life
Good Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, long battery life, if you don't want all the extras with the elite, you cannot go wrong with this.
I would recommend this to a friend Xbox controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller is great. Having extra bottoms on the back of the controller helps a lot.
I would recommend this to a friend- Cons mentioned:Stick drift
Great controller, but get the warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't play on any other controller if it isn't an elite controller, overall build quality is great but i had issues on where it drifted, like every other controller
I would recommend this to a friend - Cons mentioned:Price
For $130 you should still get a case & attachments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No reason to charge so much money for a controller & not include extra accessories such as case & extra attachments
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller I have ever owned. The extra buttons are very nice to have and are very easy to get used to.
I would recommend this to a friend This helps me play Fortnight so much better!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than I expected! The paddles are amazing and have elevated my game so much!
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No way would I go back to a regular controller after this. Only con is there’s no share button like on the XSX controller for quick screen grabs.
I would recommend this to a friend - Pros mentioned:Overall performance
Open box
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box but works like brand new, It needed to be cleaned a little buy worth saving the money on it.
I would recommend this to a friend - Pros mentioned:Battery life
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it - battery lasts forever! paddles are a bit hard to get used to, I recommend only using 2 at first (in FPS games I do right paddle for jump, left paddle for melee)
I would recommend this to a friend Controllor response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the controller has faster response control when playing, robusk easy to handle.
I would recommend this to a friendRenewed Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller in perfect condition to be a renewed one
I would recommend this to a friend- Pros mentioned:Overall performance
It works great. Worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son and he loves it. No issues at all. He says it is the best controller out of the other one he has had in the past. He says there a lot of improvements to the controller. Worth the price.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's wonderful to hear that your son is loving his new Xbox Elite Wireless Controller Series 2. We're glad that he considers it to be the best controller he's owned. Thank you for sharing his experience; we hope he continues to have a lot of fun using it.
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works great. Bought open box and looks brand new.
I would recommend this to a friend