Customer Ratings & Reviews
- Model:
- RFZ-00017
- SKU:
- 6537448
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Elite Series 2 Core Wireless Controller's high-quality build, excellent battery life, and comfortable grip. Many appreciate the customization options and the controller's overall feel and weight. However, customers are negative about the prevalence of stick drift issues reported by some users, as well as concerns about the durability of certain buttons and bumpers. The positive feedback on features like customization and feel is frequently offset by negative experiences with controller longevity.
This summary was generated by AI based on customer reviews.
Stick drift and laggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design it’s bulky and the buttons slide right off your fingers. I made plenty of mistakes with this controller and honestly, I’ll be better with the normal one. I recommend to not buy. It needs a lot of help… also with the little pieces, the joysticks in the box came horrible. Save your money. It made me so
No, I would not recommend this to a friendThe thump sticks are bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it about three weeks and the thump sticks are showing wear and tear , and I don’t even play an hour a day and not every day.
No, I would not recommend this to a friendWill break on you
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the controller for 18 months and now the left joystick is completely broken. Had to switch back to my original Xbox controller that’s been working for 10 years. Never should have bought this. Controller is ergonomically perfect and the build quality FEELS great, but I should have listened to all the reviews saying that it WILL break down after 1 year.
No, I would not recommend this to a friendMust have controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, only issue is the sticks lagging and the hair trigger wearing out
I would recommend this to a friendWorse controller ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first time buying this controller supposed to be one of the best but left joystick stick I cannot play the worse thing I haven’t use it a lot like three times
No, I would not recommend this to a friendWaste of money, buy off brand products instead
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't purchase Microsoft items anymore. Never worth the money. I spend $190 only for it to start falling apart after 2 years. The rubber is coming off and it already expanded so I cannot re-glue it back on which I should not have to do for an item this expensive anyway.
No, I would not recommend this to a friendNot worth the amount it costs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can tell this would be a good controller if it didnt have so many hardware issues unfortunately im returning mine. If you play fortnite just get the power A pro controller this isnt worth it. Got a new controller out the box with a faulty B button.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Joystick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.controller came with no drop marks but the left joystick has serious stick drift and vertical sensor is also faulty causing me to not be able to move forward in games without pressing the joystick in and the condition displayed of the controller was not this
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Zach,
We're sorry there are problems with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we urge you to exchange it for a new one. But if that's not possible, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for FPS. I only use 2 of the back paddles but they're game changers. No batteries ever, charging station included.
I would recommend this to a friendDon’t buy (open box)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was dirty and it didn’t have everything that was supposed to be included. It was onyl the controller and charger cord. No additional pads, no thumb sticks and no adjustment tool.
No, I would not recommend this to a friendWorth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont understand why poeple still like the batteries, I end up just buying rechargeable packs anyways. But, with this I can just leave it in the charger and its always ready to go. Only issues i had was the set up process on PC.
I would recommend this to a friendDo not buy open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller open box twice and the condition was said to be “Excellent” for but honestly both were super bad and dirty. Also had a really horrible stick drift. Whoever is evaluating this open box items should be ashamed.
No, I would not recommend this to a friendRubber comes off this remote is trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $200 controller it is not premium the side rubber comes off after couple onths of use I also have many friends with same issue. I tried crazy gluing it and it made it worst. This remote is not meant to last.
No, I would not recommend this to a friendFeels great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller. Stick drift was an issue from day one. It’s been close to a year and it’s unusable with precision gaming. Wish I would have bought the extended warranty. Do better Microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Damaged on arrival.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box version on the controller. Website said in excellent condition. Lol. Probably should have actually looked at the controller before they gave it that rating. Side of it was damaged where it appears someone tried to open the controller. It doesn't charge either. Waste of my time.
No, I would not recommend this to a friendNew Sidekick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More sturdy and responsive than the system x included controller Ton of customizable options A little pricey but no regrets
I would recommend this to a friendElite controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Was a gift for Christmas for the oldest and he loves it. He gives the trigger locks a big thumbs up.
I would recommend this to a friendXbox rite controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is awesome. With back paddles that you can configure yourself. This has made me a true halo pro
I would recommend this to a friendTough controller, very strong and well built
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with this controller, well worth the money and trust me I’m pretty hard on controllers .
I would recommend this to a friendExcellent Controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is great makes gaming so nice. The new grip design is nice along with the new paddle design.
I would recommend this to a friend