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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.4 out of 5 stars with 16941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 16,941 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nephew loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My nephew was so happy to get this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly with game. Works well on game component

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the paddles, etc from my old Elite clicked right in place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Buy the warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first iteration in many ways but still has its issues. Feels great in hand and the rechargeable battery is a must have past due added touch that the controller badly needed! I had immediate issues with my right bumper though the bumper buttons break very easily and are poorly made. I was really surprised how fast the bumpers gave out and I feel like it will happen again soon

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller! I love how everything is customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Controller Now next is to get a headset!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extraordinary Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller few days back and I received it today. It arrived before schedule. This controller gifts extraordinary experience with my Xbox one. I'm loving it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ash,

      It's great to hear that you're loving your new Xbox Elite Wireless Controller Series 2. We're glad that ordering and shipping was easy and fast, too. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market I love it. Programming the different buttons. It is nice to not have to take your thumb off the joystick And to be able to play the way you like

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Donald,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be the best controller on the market. We're glad that you're loving its customization features, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the previous version so far. The additional customization is amazing for hardcoare players, and the newly designed grips are much better as well. Very satisfied!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Needs Improvements

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was great for the first year but has seen significant battery life decline and stick drift issues. For the premium price I did not anticipate these issues, especially when the standard sixty dollar controller performs better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works excellent. Super cool color, works so smoothly and is worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty solid, cant lie. Coming from a playstation guy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After gone through many xbox controllers and having all kinds of issues with the original elite controller. Microsoft Created the perfect Controller with the elite 2 series.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great game gear from Best Buy! The controller is great to play with X box and has a long life. My daughter loves it and helps her enhance her game play!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing upgrade from the original Xbox one controller. Various functions and settings along with being able to customize many features of the controller maker it a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tailored for Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and Responsive. The controller really makes a difference, especially for a frequent gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Fits great in my hand and the battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to get the most out of your Xbox, this is the controller to get. Every feature and function is covered. If you are serious gamer, you need this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite is right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made quality product here. I like that the parts that do have wear and tear can be easily replaced rather than purchase another controller that is inferior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Know it's going to last a very long time. Sleek look as well.

    I would recommend this to a friend