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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 16,929 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item, i had a lot of fun with this. Great value, my family loved I recommend it to all..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a good controller (metal paddles not included)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Solid product. Too expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Feels really solid. Battery life is really good. However it is just a controller like the rest of them. If tou are not intending on using paddles than buyin a reular controller at more than half the cost makes more sense.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller, might not be that Elite after oo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest controller so far, but it died way sooner than I expected. It hasn't died completely, but it just keeps blinking and doesn't connect. And the none elite controller also broke but because of another flimsy excuse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wireless gaming controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew really loves this wireless controller. He uses it everyday and it makes his gaming so much more fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller with options.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not sure if it is totally worth the upgrade over version one, but plays well.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, bumpers are starting to get worn after 8 months

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My kids love it and enjoy palying with it! Cool and advanced product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it so buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is adjustable features with thumbs sticks with a minu screw driver. Removable joysticks and D pad. Also with deep paddles sold seperatly. Force speed back. Are a few pros he gave me list. But he loved his gift so if teting to decide fet it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself and what it does is good and thankfully after using it for sometime the rubber grips didn't fall off and no joystick drift issues. My only issue is that I'm now on my second replacement since the rubber sliders for the triggers on the back keep falling off. Might try to use glue to put it in place but at the same time I don't want to ruin the controllers feel and make it ugly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever! Xbox really outdone themselves. Controller fits comfortable in hands and is really amazkfm

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Elite Controller Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A button is a little sticky, and has been since we got it out of the box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging for a new one. If that's not possible, please reach out to Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wanna be like the Pros?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then this controller isn't for you. Just kidding. The Elite Series 2 controller caters to your every need. Does it feature excellent grips? Yes! Does it have multiple attachments? Yes! Will it cook for you? No, but it wishes it could! This bad boy has all the features of the previous Elite controller, with the addition of adjustable thumbstick tension, a profile quick-select button, and an extra trigger stop setting that'll help you spam-fire and miss your shots even faster now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2 to pro gamers or folks who want to play like them. We're glad that you're a fan of its customization features and extra inputs. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lasted 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gaming lasted 2 years only though with heavy use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for me son for a Christmas present and he loves it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller . Works great . Price was kinda high , but worth it after you use it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers got the first one loved it . This second one is so perfect good grip good buttons ..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller for Xbox, my son love getting for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wardaddy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing accuracy and adaptation of buttons to any game! Best controller for the elite or pro player. A Must have! I named mine : Wardaddy due to its awesomeness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Be Wary when using on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the controller and immediately had bugs. Some buttons were not registering, granted I was using the controller on PC. Overall quality of the controller is great, just had some issues keeping me from loving the controller.

    I would recommend this to a friend