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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 16,915 reviews
  • Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, balanced very well and sits very comfortably in hand! The customization factor is great as well, being able to change how far you have to press the trigger in for activation and changing the thumb sticks to be looser or tighter, I find myself using both underneath buttons and the regular top buttons as well depending on the game but I do tend to use both. Overall great controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're very glad that you're loving your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's a comfortable fit for your hands and that you're a fan of its many customization features. W hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love's this controller for his xbox. I have even used it and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade fir my son. Would recommend for the avid Xbox gamers/players.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A button not good, but overall alright product , good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crack Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the series 1 so far, although I haven't had it long enough to give it a 5 star review. Durability has always been an issue with the elite controllers, but they're like crack for me. I can't game without them anymore. So I need them even if they're overpriced and break. But maybe that's what Microsoft intended?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as an upgrade from the standard controller. If you game a lot, this is good for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best controller, has its own charging base too so no use for batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever can’t even compare any other ones out there not even the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    GET ONE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Made me better in all games due to the customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the gamers in your family! Can’t go wrong purchasing this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller I’ve ever used. This thing is built like a tank; I was not expecting it to be so heavy, but I love that about it. The build quality of this is incredible. It feels really solid in your hands. All the buttons can be remapped using the settings on your Xbox. The price tag is pretty daunting, but I paid for the 2 year warranty so it’s the only controller I’ll need for the next few years.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jaay,

      It's great to hear that you're enjoying the solid construction and customization features of your new Xbox Elite Wireless Controller Series 2. We're thrilled that it's the best controller you've ever used, and we hope you continue to have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and works with a desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller to use not only with Xbox but with PC as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used. Unbelievably comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the adjustments you can make to suit your gaming style. Nice battery life so far as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. Buttons move easily which allows fast reaction time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Been waiting to get this controller and very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for heavy gamers. Would recommend over other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always replace his controllers at Best Buy. If there's not one at our store (only once in 15 years) they get one from a nearby store for me right away. Hubby likes this one because it's meant to go with his PS5 and isn't a knock off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options available with his controller are very useful when playing various games being able to switch from settings to settings is very easy also comes with additional levers, but adjustments and carrying case for traveling

    I would recommend this to a friend