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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 16,914 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very nice. I like all the customizations that this controller has!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this elite controller is self explanatory, great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great controller- Don’t buy it from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is great. But trying to purchase from Best Buy was a nightmare, especially online through the app. I was charged 2 times, sent 2 controllers, then a 3rd was ordered and lost in the mail... was charged 3 times for one controller.... I’ll never use Best Buy online again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Definitely like it better than the series 1.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get this controller, you will love it and make game play a whole lot better

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Drew,

      We're thrilled that your Xbox Elite Wireless Controller Series 2 has improved your gaming! Thank you for sharing how much you're loving it; we hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the controller works good and I been loving it everything about it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Uriel,

      We are happy to hear that you are loving the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, my little brother love this controller. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, upset it took me so long to get it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome controller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its great i find the case it came with isnt nessecary but the controller its self is great it takes a few hours to get used to but i feel like my gameplay is better in apex legends

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller on the market. It is heavy though so be ready for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 is an improvement on the elite series 1 in every way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear you are enjoying the upgrade to the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a little over 2 weeks and it’s pretty awesome I like the trigger locks and the software that you can set it to 0 which comes in handy when you are trying to drive a vehicle in warzone you won’t need to adjust the trigger locks back to full press. The tension adjustment on the sticks is very nice too hopefully it lasts me a long time but I got the 2 year geek squad insurance

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Christian,

      Thank you for sharing your great experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its customization features and how it's enhanced your gaming in first-person shooters such as Call of Duty: Warzone. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this controller. Definitely would recommend it to anyone who loves to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers must have!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller!!! Interchangeable buttons, you can set this controller up to your exact needs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    bang for your buck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then your standard controller and even ScuF.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice weight to it the perfect controller. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but exprected a little more.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know its the "core" but i thought you would at lease get one set of paddles. Its okay that i didnt because 3rd party on amazon was only $13 for the paddles so you save a ton not getting the case and other accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best controller on the market!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game changer!!! You will not be disappointed in this controller!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my son for Christmas. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller. Tough to go back to a regular controller

    I would recommend this to a friend