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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 16,905 reviews
  • Rated 4 out of 5 stars

    Well built controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for the trigger stops and better build quality compared to the base controllers. I don’t use the paddles on the back of the controller because they’re to easy to mistakenly press.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Series 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great customization, easy to use, great to look at

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would highly recommend to any friends or family.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    MUST READ!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my favorite controller for years until I needed a replacement recently. They obviously changed their manufacturing because I exchanged it 6 different times and every single time each controller had the exact same issue. The left thumbstick is completely chalked. Can’t even move it in a circle smoothly, it gets stuck and sometimes it doesn’t even detect movement at all. Again, 6 different controllers from two different locations had this exact same issue. It’s like they know they are pushing out broken controllers but just don’t care lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    vaddy good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tell you it is vaddy good my friends. must buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better then any other controller that I ever had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Birthday gift for my son and so far he loves it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Birthday gift. Thank you for sharing this with us. We are happy to hear that your son is enjoying the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Not quite the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are cool in theory but in performance I think this will be the last one i buy. I have had 3 of these in 4 years, each on having a different issue. The paddles work great on each one for 2-3 months. One of them had a headset jack issue where everytime someone talked to me, they heard themself echo in my headset, if i changed controllers the echo would stop. And my very first one of these the lb bumper wore out after 2-3 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller.i works definitely recommend this to a friend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2. It's great to hear that you love it! We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly like the non core version minus all the accessories no charger base either. But if ur just replacing ur controller all the other accessories work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for competitive gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for competitive gaming. The paddles are very helpful

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Another controller turned into a paperweight.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Nov 22, now it's Aug 18th at the time of writing this. Less than a year of ownership the RB button is now failing, it doesn't register a button press about 70-80% of the time I press the button. Previous Elite Series 2 controllers had these issues, however, I gave the benefit of the doubt when buying the "core series" hoping that they'd fixed this KNOWN issue, they didn't. Sadly, now this is my second almost paperweight Elite Series 2 controller with a broken/dying RB button. For the price of these controllers you'd think they have a highly build quality, they don't sadly. For those seeking a controller but play games that heavily use the shoulder buttons (RB/LB) don't waste your money on the Elite series, just buy the normal controllers. Now I resort to using one of the backpaddles to function as my broken RB button.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect condition. works like it’s brand new even though we bought an open box option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Highly recommend. Made very nice and easy to get used to

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're glad that it's been easy to set up and use, and we hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The ultimate gaming experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is incredible. My first pro and got it at discount. I don't even bother with my 3 other xbox controllers anymore. Great premium feel, back paddles are useful and love customizable features and great carrying case!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, using this on pc atm. Recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tom,

      We're excited to hear you are taking advantage of your new Xbox Elite Wireless Controller Series 2's cross-platform functionality! No matter your host of choice, you can depend on your new interface to offer you the in-game control and precision you need to be successful. We're thrilled to have earned your recommendation! Thank you for sharing your feedback, we appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good customizable controller, could be a little ch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite controller. Had the original version when I was console gaming but have switched to pc but haven't gotten used to the whole keyboard/ mouse combo yet. So far no stick drift and love the trigger locks and programmable buttons. Feels better than the wolverine ultimate I used to game with

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the comfortable feel of the Xbox Elite 2 Wireless Controller and how customizable it is. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's pretty good for an xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good product. I just wish there were better directions for setting up the controller. The box didn't come with directions. Thank god for youtube

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    its kuul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have to do 50 characters but i really like it smell ya later

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great but i already have stick drift and I’ve had this controller for about 2 months. I don’t heavily use this controller and I still got it.

    I would recommend this to a friend