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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 16,905 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller made for serious gamers, this is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precision, excellent weight & feel, custom trigger settings, etc. PERFECT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an elite controller buyer it make sense to save The extra money for the same specs minus all of the additional accessories. Also the color options add a flare instead of the standard black elite controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller but needs replacement every 12mo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller. I’ve had it for about 4 years, but the biggest issue is that I need to replace it at least once within each year, whether it’s due to joystick drift or bumper buttons not working properly. Luckily, I bought the warranty ($60) and I’ve been able to get it replaced without dropping almost $200 every time. Wish it was higher quality but I’ve settled for this because I simply cannot go back to a regular (paddle-less) controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just as described it works better than the 1 series

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't wait to use it I loved the first one the second one will be way better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming. Will definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great for gamers who would like to take it to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived ahead of schedule and works great…………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Official scuff controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good works as described won’t make you better at games but offers a more advanced control scheme meaning you have to change the way you play games but this change could result in major preformance increases, requires power armor training (fallout joke just need to practice with the new buttons to get a hang of it)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Solid Quality but Disappointing Joystick Drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox controller with high hopes due to its reputation for great quality and performance. Upon unboxing, it was clear that the controller boasted a robust build and excellent craftsmanship in its design – a definite plus. The ergonomic feel of the controller in hand was quite impressive, and the buttons and triggers were responsive and well-placed. I appreciated the attention to detail in the design, and it truly felt like a premium gaming accessory. However, my experience took a downturn when I encountered an issue that has become all too common with these controllers – joystick drift. It's disappointing to see that even with such meticulous construction, Microsoft has not managed to address this critical flaw. The joystick drift makes gaming sessions frustrating and unenjoyable, as precise movements become almost impossible to execute accurately. Given the premium price point of the controller and the reputation of Microsoft, it's truly disheartening to witness such a glaring issue persist. While the build quality and overall feel of the controller are commendable, the presence of joystick drift significantly tarnishes the gaming experience. It's a shame that a company of Microsoft's caliber has not resolved this matter satisfactorily. In conclusion, while the Xbox controller exhibits exceptional craftsmanship and a sturdy build, the ongoing issue of joystick drift severely impacts its usability and overall value. It's my hope that Microsoft takes heed of these concerns and works towards rectifying this persistent problem to provide gamers with the experience they deserve. Until then, it's hard to wholeheartedly recommend this controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is how they should sell a game control with every Xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Careful buying Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Elite 2 on a whim because it was priced well, being "Open Box Excellent." Upon using it I realized that the "Y" face button wouldn't register when pressed from the lower part of it, even if the button was pushed all the way down. Also noticed the "P3" paddle was loose compared to the other 3 and didn't register or make a click noise like the rest. The look, feel, handle and customizability this controller are all incredible and I like the versatility of running wired or wireless and not needing batteries, but I have yet to try this controller bought "new." I hope the face button issue was more a 1 off defect and not issues with quality control.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels better than the first series. The extra features make it more useful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Sold out everywhere . Great remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son wanted for Christmas. He said it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GREAT CONTROLLER FOR COMPETITIVE GAMERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT XBOX GAMER CONTROLLER... USE ORIGINAL EQUIPMENT

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great controller, connects easily to my pc.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Great idea for a controller, poor quality.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller 11/16/19, I use it mostly for PC gaming when playing my 3rd person adventure / action games like Nioh, Sekiro, and Dark Souls 1-3. Sometime in May the back switch to lock the triggers broke off, strange since I never use it to lock my triggers. This week 6/15/20, my right bumper broke, it now sticks and does not make clicking sound anymore. I do not game that much since I have a 10 hour a day job, I am also involved in online classes for my degree and I am a father. So I normally game about 2 hours every other day. The controller has not even lasted a year for me yet. I feel for the price of the product it needs to be able to last longer, I am not a hardcore 6 to 8 hours a day gamer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very pleased the besttttttttttttttttt

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase, and that you think your new Xbox Elite Wireless Controller Series 2 is our best model yet. We're thrilled you are enjoying your time with it! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft