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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 16,905 reviews
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller hands down! No lag in the gaming, no sticky buttons after hours of usage. This controller is THE controller that will take gaming to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever made i would recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like the adjustability of it. It is comfortable and being wireless and a built in battery is a plus as well. Would buy it apl over again!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller that money can buy. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I really enjoy the adjustable analog sticks, they come in handy for various games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing controller which works and feel great using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner winner chicken dinner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price for the 'excellent' open box. basically half off just because someone didnt like it lol.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller weight of it is 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably the best wireless controller in the market for PC gaming. Sometimes has connection problem but overall very good. Maybe the Bluetooth adapter helps with the connection problem but is sold separately. The built quality is great. Nice to hold in hand specifically with the satisfying weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing controller has a very nice battery life and wireless charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play games on just about everything (PC, Xbox, Phone) and I am so glad I have this controller to use on all these platforms. As soon as you pick it up you know it's a great quality build. Extremely easy to switch out sticks and d-pad (takes seconds). It's also very easy to set the paddles to whatever button you want (I did it through the Xbox).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that you consider Xbox Elite Wireless Controller Series 2 to be the perfect controller. We're glad that you're enjoying its quality feel and customization features, too. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the first one which is great. I bought the new and it is 10 times better. Tension control thumb sticks are awesome! Smaller paddles which is great cause I used to accidentally hit the bottom ones on the series one. Not sure why some people are saying the controller is slippery, cause I don’t have issues with that. Nothing negative to say about the controller at all

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jais,

      Thank you for letting us know what a great upgrade your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're enjoying its updated design and configuration features as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love being able to adapt the paddles to what I need on different games!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller if it worked.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but it had an unresponsive left trigger therefore I had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light years better than the original Xbox elite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great works great and the recharging stand is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded PC controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller with solid button feedback. Happy to have upgraded to this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 appears to have a better build quality than the Series 1 that I previously owned that the covering started to fall apart. I was also noticing gimbal drift that was very annoying. Fortunately I had purchased the Best Buy warranty. I used the purchase refund towards the Series 2 with the Best Buy warranty. So far I am very pleased with the performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying the performance and sturdy construction of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts, and we hope you get a lot of use out of your Elite Series 2 controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the series 1. Tried and loved the series 2. Bought the series 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The halo was great the guy helping me was a pleasure to deal with and had so much information I was looking for

    I would recommend this to a friend