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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16912 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 16,912 reviews
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series 2 Elite controller is much better that the original. while the grips are a bit slippery when you first pick it up it much better than the old grips that fell off within a month. heads up accessories from the first elite controller are not useable with the series 2.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your new Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Luxury controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing pc games for a while and see this as a good investment. It is an excellent piece of hardware to add. I would not buy it if you play anything occisaleny

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Xbox elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely garbage and waste of money,it constantly disconnects from Xbox at random times not to mention it won't stay charged at all no matter what I do.Ive used it nearly a month and it already has stick drift which is ridiculous so I'm my personal option just buy a regular Xbox remote don't waste your time on this crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only controller my fiancé will buy, so of course I always wait till a new color comes out and add it to the collection lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller for more intense gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves the controller just buy hdong it in your hands you can feel the quality in the controller and the extra features are a great addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lb

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It controls you very well in all aspects But the only detail is that the lb button on the top is constantly damaged

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Almost really good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Mine seems to have worse battery life than my elite series 2 full kit (not core) does. Works fine, but battery seems terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color. The color cord is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i thought it would be. Increasing the trigger sensitivity is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controller, also was a huge upgrade from the old elite with the rechargeable battery and a charger stand in the case

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Great Controller with an *

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, the feel, the function are great. Only is that knocked down to 1 stars was the A Button. The A button consistently gets stuck. It does not take long for it to return to normal but when you are in the middle of game, a sticky button could be the difference between owning the game and getting owned by the game. I am going to return it, as it is unacceptable to pay close to $200 dollars for stick button. I know I am being harsh but, if you have paying this much money for a controller, you would expect excellent quality control on the part of Microsoft. I have the first series and never had an issue but I can't say the same for Series 2

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was one that I had my eyes on for a long while. After finally receiving it, I was a bit disappointing at how similar it feels to the other Xbox controllers. Besides the excellent controller grips and color, the thumb stick sensitivity is like the regular Xbox controllers. Xbox controllers in general have a bigger gap when it comes to precise thumb stick aiming than PlayStation so it was disappointing to see that the elite controller is the exact same when it is advertised as being able to set your thumb stick sensitivity. This is nowhere near the same sensitivity as Returned after a few days of testing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this controller and it works great everything I wanted. And I love how you can adjust the joy sticks. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure you have Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second controller, and it tends to wear out as you use it. I would recommend a credit card that adds a warranty or pay for a warranty for when it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, would recommend to a friend! I have had no issues with it, it fits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 months later

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually a really good controller love everything about it only thing I had a tiny problem was with after 3 months the RB bumper stopped working it can be easily fixed but just hope they fix that soon on these controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. More responsive, accurate, and reliable than the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noicceee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the color and glad I dont have to pay for all the other accessories that I already have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers but they do tend to break easily from regular usage. Make sure to buy the insurance.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Back Paddles Not Included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but no back paddles. Not nice. Everything else good

    I would recommend this to a friend