Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 16914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 16,914 reviews
  • Rated 4 out of 5 stars

    Elite Series 2

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers but they do tend to break easily from regular usage. Make sure to buy the insurance.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Back Paddles Not Included

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but no back paddles. Not nice. Everything else good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love when you guys have sales on products and this controller was one of them. Looking to advance my gaming setup for my everyday needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flawed but good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite controllers. The thumbsticks eventually lose the tight feel and the right bumper will not consistently take inputs due to wear and tear. Despite the negative, I love this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Buttons would not register.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get the controller. Looks great, feels great, was very disappointed. Every time I pressed the A and Y button I had to press very hard if I didn’t it would not register. This happened very often. The button did not get stuck it just would not work correctly. After having this issue I did some research and found a large amount of people having this problem even after exchanging for a new controller. I returned for a refund and will just use my regular controller. If they can fix this issue it would be great, but this is a deal breaker.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller and it works very well, only thing I wish they would do is make all the buttons light up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it blue is my favorite color and I have a series x and it goes well with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Xbox Controller!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these over a year ago for myself. I loved it so much that I gifted it to two of my cousins and one of my friends a couple months ago! If you want a top tier Xbox Controller which works on Xbox Series X or previous gen Xbox's, I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my favorite Xbox controller they do tend to have a 2-4 year lifespan though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any gamer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet , makes gaming so much easier. The keys are smooth and flawless and help keep an edge on combat gaming

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It has a nice weight and I love all the customizations on it. Great battery life too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best xbox controllers I've used much better than the first elite. This has not had the issue with the rubber coming loose like the first elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go back

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to love PS controllers until i built my PC and tried on of these those tiny Playstation 4 controllers can’t compete with this master piece

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Buyer Beware.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: Controller feels good in hand, worked well for 4 months. The internals began to give out and the button responsiveness went down to a point of no input. Further inquiry from others leads me to believe this is a common issue in this controller series. Before you buy be aware you may shortly be involved in the back forth of shipping this controller out for repairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game Play Flexibility

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the peripheral has added an additional ability of flexibility to my gaming experience. This controller also adds a level of confidence because in utilizing a familiar controller during my gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the controller is an amazing product the durability of the product is lacking a bit, the bumper button for my controller went out so I was thankful that I had a total tech membership to help me replace the item whennit started to fail. it is a lot of money to spend for a controller but the added bonus of everything it offers over a standard controller is worth it. heres hoping the next version is better quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controllers, but they do have issue's. I've had two left bumpers go out over the year, but I wouldn't use any other controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an own box and cane in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller YET

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Controller out there built in battery a great little charger stand. I love the feel of this it is a little heavy but not bad at all. Having the extra buttons under the controller is great. You can set up the controller any way you want the buttons to go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the comfortable feel and design of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of the paddles on the underside, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I enjoy the advantage of quick availability to the buttons I need.

    I would recommend this to a friend