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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 16,915 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to assign the back buttons for ease of gaming. The triggers can be adjusted on the Xbox during setup for sensitivity. Love it. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller overall. Love all the different settings you’re able program on it for different games or modes. If you’re willing to pay the sticker price it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went a cheaper route and bought a pre-owned, It was only $110 instead of buying one for $200. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use all the features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it if you plan to use all the features. One thing i would strongly recommend is the geek squad warranty. Trust me on this one. Its worth the cost for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and courteous. I really appreciate the detailed appliance set up as well as post instructions as to operate. Thanks Tony Cavender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this wireless controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Xbox wireless controller for Christmas for my 15 yr old son. He likes the feel of the controller better than the previous one, loves that it is wireless and isn’t always looking for double A batteries. Definitely recommend for a person that’s into Xbox gaming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Duffy,

      Thanks for recommending your son's new Xbox Elite Wireless Controller Series 2! We're thrilled that he's enjoying its comfortable feel and rechargeable battery as well. We hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for shooting games it’s really perfect for every game honestly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Elite Controllers Last about 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers slowly stop functioning properly after a month or two. It was a present for my husband, so I don't know the specifics. Something about the joystick drifting especially bad. I just know this is the second elite controller I've bought him, and they simply don't last. He replaced parts, did all the recommendations he could find online, but once it got close to the 3 month warranty it became flat out unusable. The replacement Elite controller was just as bad & we had to take it back again while under the warranty. He eventually just went back to his original / official Xbox controller when one lasted a little past the warranty. His original controller is still working perfectly & he's used it for at least 3 years. My original xbox controller has lasted even longer & I use mine almost as much as he does. Elite controllers are a joke. When he requested another elite controller, I thought he was crazy. Since it's "Series 2," he hoped they fixed all the issues. They hadn't. I'm so annoyed that I bought it for him again. About a week short of 3 months (the warranty period), and it's unusable just like the first series. And so we begin the constant returning non-functioning controllers until one works at least until the warranty is up, which I bet will be less than a week after we can return it. Imo, a controller that costs over $100 should last much more than 3 months. We've now had 4 of them. Only 1 lasted past the warranty, and even that one only lasted 3 1/2 months. Only buy this controller if you can afford buying a new one every 3 months. Apparently, they're great while they work, but that's going to be only a few months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller. (Update before use)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Be sure to plug it in to your computer before you bluetooth it. Download the xbox accessories app to do the update

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with metal parts, are used to go through five regular controllers in a year now just the one

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    DO NOT PURCHASE THIS CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT BUY THIS CONTROLLER. I have purchased this controller and it is gauranteed to break. The buttons will become unresponsive after about a month of use. If you go through manufacturer for warranty they do not do a swap they will attempt to repair. The repair will not work and they will eventually swap it out after you've been without your controller for a month. The replacement controller will last about month. They will eventually send you a used controller that is no longer under warranty so they so not have to deal with you. I have purchased this controller 2 times because I had hoped maybe they have improved on their product after they swapped mine out with one that is not under warranty, but the quality is still bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    FPS advantage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are serious about every conceivable advantage this is it. The adjustable triggers alone make it worth it. Everything else is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy great, however I'm disappointed that it didn't come with the alternate sticks at least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money 100%!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it seems like a lot of money but the interchangeable controls and the button mapping takes your gaming automatically up to the next level. You will definitely be more likely to dominate the competition with this in your hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've ever held.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through controllers, I decided to upgrade to the Elite. Feels great in your hands and should last longer based on build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf has been wanting a contoller with the options of back controls (bought seperatly for this one) and he is going to love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a difference for just the reg controller.. you can feel it instantly, plus game play is great.. no lagging with this one.. well make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Extra buttons are something that as a pc gamer I'm used to and the pasdles definitely makes up for some of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved it!!! Easy to use and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty and works perfect. I replaced an old elite controller. The core was perfect sonce i already had the other pieces

    I would recommend this to a friend