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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 16,915 reviews
  • Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever used. I've tested and purchased most high-end tournament ready controllers in my day and this one is a clear cut winner. Great build quality, excellent customizations and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with responsive feedback and great placement especially for the paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It has a much better feel and the controls seem to be sharper than the standard controller. I use this for various games and couldn't be more pleased that I purchased this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, really changes your playstyle..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've been considering a controller like this, grab it up! Not badly priced compared to other options and will help elevate you gaming experience. In my opinion anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet open box deal. Get yourself one. Bought 3 and none of the recipients had any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great design and weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great in your hands and the ability to set the response for LS & RS is really useful in a lot of games. The ability to switch between profiles while playing is great for shooters b/c you can quickly switch to a sniper setup with precision aiming and then back to your regular setup. Ive only had it for a few weeks, so I cant speak tonits durability, but based on what Ive seen I think this will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will now always have a pro controller let's just say that. Really high quality and ability to adjust the triggers makes playing call of duty a lot better. The controller is more comfortable as well. Definitely a sturdy build.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tommy,

      We're happy to hear you are enjoying the customizable interface and programmable features of your new Xbox Elite Wireless Controller Series 2! The in-game control it offers is truly next-level, and we're thrilled you've seen an improvement in your gameplay thanks to your new device. We're glad you love it! Thank you for taking a few minutes to share your experience with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    This is xbox serious controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very outstanding controller easy buttons, easy directional path. Thumb stick feels out of this world the best controller ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly customizable. I researched Razer as a main competitor, and this just seemed better from a wireless / wired option standpoint and a more configurable trigger selection. Xbox accessories is a great companion app.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Buy when on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product not worth the price and the petals on the back get annoying and are impractical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech and open box is win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great. Buying an open box one with totaltech membership is no brainer. Controller looked brand new. Super deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels well built and the modularity is awesome! Love the heavier tension on the sticks and short throw on the triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the fast shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson and he is very happy with it. It arrived before expected so it arrived before his birthday which was an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I've ever used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is, far and away, the best controller I have ever used. It's certainly an expensive item, but it's definitely worth the price of admission. Triggers feel great, rubberized coating is wonderful. Swappable sticks are cool. The cupped d-pad is worth it alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ILoveLadyboysPlsDontCriticizeMe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from the past elite controllers… A button still has problems getting stuck though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but one exception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works as intended but it keeps disconnecting with a wireless connection to my PC. I have updated the drivers and restarted the computer and it still disconnects. When I use it with the xbox it doesn't disconnect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph,

      We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. First, we recommend troubleshooting the issue with Xbox Support. If that doesn't help, one option is to invest in a Xbox Wireless Adapter for Windows 10, which may offer a more stable wireless connection than Bluetooth. Xbox Support may be contacted here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever bought. The attachments, the additional buttons and the texture gave me the best gaming experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. So far loving it. Enjoy the color to match my theme of my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy rules

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy products are awesome, and so are the people. Warranties are as well. Many thanks for being an awesome store.

    I would recommend this to a friend