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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 592 Showing 11,821-11,840 of 16,915 reviews
  • Rated 5 out of 5 stars

    Xbox élite series 2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and solid controller I honestly love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller if you can afford it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newer version of the elite controller has some added new features that really set it apart from regular controllers. The case also includes a charging dock which you can connect through the case if you wanted. Absolutely worth it if you can fit this in your budget.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick Drift Problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after warranty expired started having stick drift. Otherwise it was a great controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid construction and quality of the Elite controller for half the price. Who needs case, extra buttons, and fancy colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for gaming on my laptop and it works well. Integrated easily and required nearly no real setup. Just plug and play for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I’ve ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller specifically to play Call of Duty. Once you get used to playing with it, you’ll wonder how you ever played without it. The controller has multiple customizable settings and it’s easy to switch between them. Definitely a 10 outta 10!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has enhanced your performance in Call of Duty! We're glad that you're enjoying its many customization features, too. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great improvement over the last version. Fast button reaction time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only controller you’ll need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my Xbox controller and now I wish I had done it sooner. It has so many features and allows you to play different styles and different types of games easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All they need to added is Halo-Effect joysticks. This will be the best Controller. Still a 10/10

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Great job, microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks old, A button already sucks. $70 warranty because they know it sucks. Great job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box ftw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box saved me over $80 and the controller was as good as new, not a single part missing. Save your money, buy open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original xbox controller to get a more competitive edge and Ive gotta say my game has approved tenfold!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third times a charm, right?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller. I just hate how buttons have gotten stuck over time and/or stopped working - left trigger and right bumper. I've had to replace the controller twice, but keep coming back for more!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there are any issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If a problem pops up, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Defective bumpers.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Months in and both bumpers have stopped working half the times I press them. I have to press hard in the middle to get them to register the click now which makes this unusable. Sad because I owned the original Elite controller and had the issue with the rubber gripping peeling off on both sides. Now this controller has defective left and right bumpers after only a few months of use, never dropped.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the triggers on the back and overall build.Ive read about some issues with quality but I have 2 of these two and haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this controller. This is the first time I have bought an elite controller and i got to say, it is a game change. Makes it so much easier to play fps games. I will not go back to the regular controller after this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Darryl,

      There are plenty of gamers out there who feel the same way you do. Once you've experienced the elevated in-game control and comfortable feel of your new Xbox Elite Wireless Controller Series 2, it's near-impossible to go back to any other interface! We're thrilled you have found it to suit your needs as a next-generation gamer. Thank you for taking a few minutes to share your thoughts with the community! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Contoller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just what my husband was looking for. There were no issues with it being used it is in perfect condition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like quality on the soft rubber cover, it removes easily and I didn’t like no presence of antidrift option

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it is, and I've found that the triggers are a bit clunky if you're not playing a 1st person shooter game.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Core 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vontroller but after about a year and a half, paddles started going out.

    I would recommend this to a friend