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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16916 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 594 Showing 11,861-11,880 of 16,915 reviews
  • Rated 5 out of 5 stars

    “ELITE” is exactly what this product is

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing all of it is incredibly easy. It’s heavier than original controller but no big deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when not disconnecting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overall a great controller until it starts going in and out of connection with my console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a much improved design from the first elite controller. The weight and feel of controller and buttons are on point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, sometimes the sticks feel a little loose but they are adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good. Need to buy paddles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller at a good price. I wish it came with the paddles though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product honestly I use it daily!!! But one thing I did notice is that it constantly disconnects, especially when I’m in the heat of battle lol!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite changes the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off buying one of these for a long time. When Jedi Survivor cane out I caved and my mind was blown at how much better performance I get from it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A truley classy way to play

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] High quality materials and finish. The different profiles are great if you buy the traveling case with the rear button accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect controller for both Xbox and PC hands down. If your not sure on one to get just buy it you will not regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but shipping was bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for 1 day shipping and it took a week but the controller came and still is perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    $180 controller with some cheap components

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels extremely nice, feels very well built. You must buy the protection plan because it will break. In a sample size of 3, all three have broken in less than six months each. Left analog stick drift on one, the headphone jack on another, and the left bumper fell out on another. This is not from hard use at all, they haven’t been thrown dropped etc. For being 3x the price of the standard controller this one should have higher quality components.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tommy,

      We're sorry that there have been issues with past Xbox Elite 2 controllers. The limited manufacturer's warranty for this product has been extended to one year. If you're having an issue with this one, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Do not recommend, buy standard/aftermarket

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for a few months until the bumpers and x,a,b,y buttons stop working all the time. Not worth the price, Your buttons will cease to function faster than a $60 controller would. The build quality is fine, just not the design.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The D pad tends to stick and the tabs on the back dont always register so i just press a little harder. Might need broken in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Required Gamer Item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you use this controller you'll never be able to go back to another one. The functionality and ease of use is far above anything else available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present and my kids were excited to get it. They were adjusting all the knobs the moment they got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when it works, I’ve gone through 4 of them because of wear and tear. Within 6 months i have to get another one, definitely buy warranty if you’re getting this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the paddle buttons on the back of the Elite controllers for "A" and "B" buttons. This makes it easier to move and look around while jumping in games. The Series 2 feels better built than the first version and I like the charging dock.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Marcus,

      We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2! We hope you continue to enjoy the design and charging dock. Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my whole family. It’s a must for competitive gaming and even regular games it’s helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great response and feel, but does seem to lose connection at random times. But reconnects after a few minutes. Hopefully an update will fix that issue. Other than that, it’s the best controller I’ve had yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all expectations. Don't like how easy the joystick covers come off.

    I would recommend this to a friend