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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16916 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 16,915 reviews
  • Rated 4 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and a mix of the colors I may have to do a mix of color on the controllers or in Microsoft lab lol

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    I was happy until i noticed drift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right analog stick has drift i noticed when I was playing GTA 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order a open box controller, was in very good conditions, works well with no problems, would recommend to anyone that needs a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent controller in every way! Especially love the adjustable thumbsticks! The red seems to show more dirt in the thumbsticks though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good- still trying to get a full customization

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement over the standard controller and it is nice to be able to customize things such as trigger pull depth and the control pads, but not 100% sure it was worth the expense.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you've noticed the many enhancements and improvements we've made in the design of your new Xbox Elite Wireless Controller Series 2! We've built your new device to offer our users the most in-game control available on the market today, and couldn't be happier you have found it suits your needs as a gamer. Thank you for sharing your thoughts! We appreciate your insight, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controlling in May 2020. 5 months later (October 2020) I have some pretty severe stick drift on my right stick. Microsoft has extended the warranty to 12 months on the controllers due to a lawsuit concerning stick drift but now I have the hassle of having to mail it out for repairs. At this price point I feel like this controller should be pretty close to bullet proof. Especially only after 5 months use. Perhaps look into a scuf controller as they just released a new line for xbox.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love adjustable thumb sticks ... sometimes the pads on the bottom are easily forgotten but this is a great controller... Overall quality needs work in future versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for online gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to play games on Steam. Greatly enhances response time and smoothness compared to stwndard controller that isnt quite compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for online gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to play games on Steam. Greatly enhances response time and smoothness compared to stwndard controller that isnt quite compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote control. I have been using it for years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite control!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great with the grips , like how it came with accessories! Would buy again in a different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I hesitated getting this for my son due to cost. I bit the bullet and bought to and I am so glad I did. He loves it. Once we got it home and realized all it could do it was definitely worth the cost. It is truly a huge upgrade from the standard controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it if you can swing it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been contemplating getting an elite controller for years and it meets all my expectations. Love the adjustable analog sticks and having an option for convex stick for left side. It's a lot of money, but still cheaper than PC gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are so glad it met all of your expectations. We hope you continue to enjoy the customization options!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product however does have a drawback of the right bumper not working properly after heavy use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Coudl improve

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really been enjoying this controller. The rechargeable battery was something I'm glad this came with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, stunning looks. Its all about feel you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance improvement was immediately noticed. I got $40 off retail on the sale and couldn't be happier. My only complaint would be they only provide on long thumb stick and you cant buy another one easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-Elite series 2 Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson is enjoying his elite series 2 wireless controller for x box one and series S. He said It works great no lag time. He is so glad he got this for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller I have ever used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s worth 180, but hands down the best controller I’ve used. It feels real good in your hands, and customizing the thumb sticks feels great. I use it on my pc and I had to buy the Xbox Bluetooth adapter

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've ever used! We're glad that it's a good fit for your hands, too. Thank you for sharing your experience; we hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    alright

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller but basically useless to buy since it has no paddles and real functionality over a normal controller

    No, I would not recommend this to a friend