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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 16,915 reviews
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Buy the Warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like the original Xbox Elite Controller. The original one is more resilient than the this one. The back buttons to control the triggers both broke off on the first day. It feels cheaply made. Whatever you do, please make sure you buy the warranty. It is worth it no matter the cost because you will need to use it soon. With that being said, I will say the controller does feels good when I’m holding it. It is just cheaply made and easy to break.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will continue to buy this controller from Best Buy because it is the best Xbox controller and because of their 2 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. a little heavy, not bad. had to get use to the paddles. i like the different profiles i set up for different games. going to buy another. i use it for elden scrolls. like the charging case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    terrible stick drift after a few months is insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately This is my third one. wish they’d fix the stick modules

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Mouse and keyboard is just better for competitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a good controller, but price is steep - I guess if you don’t have a good mouse and keyboard then it makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a birthday gift they loved it they loved the color it doesn’t come with the pads you need to buy it separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite aint bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing got the nice rubber grips and trigger selection. Although ive gone through way to many of these controllers haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. With the ability to map out every button makes it easy to play the games with the set up I like. And with 3 different custom saves, allows me to play different game types without constantly going to the options menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I’ve made in a while hands down the best controller out there for customization up your game get you one don’t be like and wait 2 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller/ purchase geek warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hard. I love the controller and its amenities, but the controller doesn't last long from drifting, but best buy offer geek squad warranty which i love and use often on this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my 3rd Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller works great I think it would have been better with the paddles other than that great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but never seems to last longer than a few months before something seems to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future of gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve had in 25 years of gaming couple tweaks could be made in the design but definitely will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephews graduation. He loves this controller. He said thry connect perfectly, charges fast, and they have a comfortable grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the functions. This is my third one and will continue to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know why I didn't buy before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, not sure why I waited so long to give it a try. I would recommend buying the charger too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $400 would be a blessing for me & my family Thank You

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    Test it thoroughly!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a "excellent" condition controller, turned out to have stick drift on both sticks. The 2 front bumpers where double skipping like crazy. The back buttons do not register all clicks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is that it only has three clicks to adjust the thumbsticks, and even on the lowest setting they are stiffer than a stock controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Controller to Rule them All

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. The quality is amazing and its tough. All in all, very good buy. Travel case is awesome with the charging feauture.

    I would recommend this to a friend