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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 16,915 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller. It feels great in hand and the extra buttons make it a lot easier to play certain games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and like that its feel heavier and feels ways better put together than the other controllers they offer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great controller excepting for the drifting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller and its predecessor and would recommend it. Except that 4 months into owning it the left joystick has started to drift up. Of course this is after my 90 days is up. I have found this an ongoing problem in Xbox controllers not just the elite. Yet with a price tag of 179 I expect a little better quality. If you purchase definitly buy the extended warranty through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used yet but have original version.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to replace my first addition controller. I love the original controller been using it for over 4 years them should be better. Will update review once I start using controller. It’s a XMAS gift for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    The product is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is amazing, but it’s very hard to justify the price. Its not for every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def recommend i use it all the time i enjoy the customizable grips and panels and its makes the game way more enjoyable being able too know my selections easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have if you can swollow the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have imo! The original controllers just feel cheap in comparison. Also, it you are into the 3 different trigger stops you can make all the difference in a shootout situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best controller for features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs Hall Effect modular joystics, macros, and a screen alah Turtle Beach Stealth Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great as either fps, fighting or extra game mode controller. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the price, but pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the controller that came with my Series S that started to malfunction. I immediately found the paddles on the back to be in the way and not sure what I'd even use them for. On the Pro side, the rubbery grip feels superior to the bare plastic and the thumb pad is also a big improvement. In hindsight, I'd probably get the next tier down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to return this item twice because of issues with connectivity to the RB and LB buttons but other than that it works perfectly and lasts charge.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sergey,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If you're still experiencing this problem, the limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 4 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Only beef i has is that it doesnt have the screenshot/record button that the series x controller has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owned both elite controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! My favorite feature is being able to tighten the sticks however much you want. This controller is extremely customizable and the new grip on the front of the controller and the triggers is very nice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and that it is customizable. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ultra controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a gift to my son for his ultra gaming and he id beside himself with joy. Even recently he mentioned just how much he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you play with this controller there's no going back to a regular controller.xbox regular are very cheaply made and do not last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my son. He loves it vs the original controller that came with his console. Lots of options & configuration for his playstyle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps me plays games on my computer when i don't want to use a keyboard

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Awesome to worthless in about a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this controller. Because $180. And I did. Great feel and weight, clearly an upgrade over the standard controller. Even before adding paddles or adjusting thumbstick sensitivities, it immediately improved my Halo game. Adding paddles and making those adjustments helped even more. I knew I could never play with those crap stock controllers again. Until. First it was X. B soon followed. And now the left trigger. Unreliable- a button press doesn't register and yeah, instead of landing the melee, I'm dead. Naturally, these failures began past the return window, after an estimated 30 hours of use. Failures are getting more frequent as I keep playing (I've had it 5 weeks now), and I don't care to see which input begins to crap out next- I'm done. So I guess I'll go through the warranty claim hassle and expense and go back to playing with the stock controller in the meantime while that whole process plays out. Or buy that newly released Scuf and hope I have better luck. I'm mad, and disappointed. Because $180. And Microsoft, before you reply: You've included a link to the warranty info in your dutiful response to so many others that have been similarly ripped off. That link is just like this controller- broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for everyday use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the vibration feedback that the elites give, best cobtroller ive owned yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed this controller is a great addition to your gaming necessities!

    I would recommend this to a friend