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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 16,915 reviews
  • Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller, used scuf controllers for years and kept breaking the paddles. Wish I would’ve upgraded to the elite controller sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to remove the hardware from my previous elite and place it on this one. Saced me a lot of money!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Love this controller but....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the setup with Elite controllers, but I had to send original back (only got a gift card) because of the stick drift. I know this is not Best Buy's fault

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Competitive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Control nice to have 4 pedal in the back does the work of competitive gaming with quick trigger adjustment in the back would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option no doubt!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the best controllers there is for Xbox right now, I bought my son one of these and tomorrow Im going to buy one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Was a little hesitant at first considering I’ve played ps my whole life. Took a little adjusting but finally managed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvements over Elite 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has made big improvements in the overall feel and the controller just feels a lot more tight the adjustability on the thumb sticks is very important and the back paddles are way tighter. this is a pro level gaming controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the improvements made to the Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its updated customization features and new back paddles, too. Thank you for sharing your experience; we hope it gives you a competitive edge.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    fame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good i just want a gift card for once in my life plese oh good allah praise me with gifts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great controller, but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox, but always breaks. Get the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an improvement over the first gen elite controller but the grip on the top is a little slick at first. After a break in period it should get better at gripping your hand other than that no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller only issue I have is quality control but it does have a one year warranty I already sent mine back and they gave me a new one with absolutely no issue from Microsoft support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it. Looks like love the color of the case that charges your control highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good remote control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I purchased the first one I had issues with, but then six months, but I used it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More like elite light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the elite series 2 but not as premium. Got it on sale so it was worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller nice to have 3 diffrent controller maps i can change at the pish of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good controller for this price I love the fact you can change the thumbsticks out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please get the warranty it’s a life saver. I love the feel of this controller however it will brick after 5/6 months of moderate use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to map all functions and adjust the stacks and trigger pull the built in rechargeable battery rounds it out nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is in love with this controller! We had a small problem with it after a few days. BestBuy replaced it immediately and with absolutely no hassle!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Solid Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but stick drift happens fast, still very usuable just frustrating

    I would recommend this to a friend