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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 16,915 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing controller. It feels solid and all of the accessories fit well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall but the first one I got had a big dead zone in the stick. This is possible with any controller. Also prefered the size of the back paddles from the Elite 1 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rear paddles and stick customization is great. Love the overall feel of this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best controller, the controller has trigger stoppers and everything that you need tbh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine in my opinion it is better than the normal controller and it is totally worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x pro controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy the paddles but other than that is a great controller very responsive and in a very good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best controller for xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with these, this is my second one and would recommend to anyone especially if u need separate settings for different games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features it has lots of upgrades to the old ones and you can replace and add on. Love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller iv ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about 3 weeks ago and it feels alot better than my og elite controller i like the usb-c and integratedbattery and the new ways you can customize the button layout and everything alot better and more in depth that the old elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that the Xbox Elite Wireless Controller Series 2 is the best controller you've ever had! We're glad that you're a fan of its internal rechargeable battery and new customization features as well. We hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, and Windows PCs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Upgrade From First Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 Controller is a complete upgrade from the previous Series 1 and also provides a built in battery which is recharchable with a provided charging pad. 5/5 Stars. 2 Thumbs Up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller for playing any game all day long. The interchangeable thumbstick and paddle shapes allows you to customize the controller any way you like. A must have for shooter games. Also come with a great carrying case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Guy Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative if you already have the charging dock! One star knocked off because of the bumpers quality issues.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Terrible stick drifting issues.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the controller works as intended, it is fantastic. I am on my third controller now; the first Microsoft was replaced due to losing connection randomly, the second I replaced due to stick drift. Now on my third, just outside of warranty, the controller has again developed terrible stick drift on the left stick rendering the controller useless. The stick drift is so bad you can not navigate menus!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Blue baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color way is the best because I love blue and the chrome blue back is sweet I couldn’t ask for better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good Hardware, SERIOUSLY FLAWED software.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is good. But the Software needs SERIOUS work... Connecting to this controller is a nightmare if you expect it to work seamlessly between different connection types. If you have paired the controller with Windows, it's fine. But if you need to configure the buttons using the Windows App, you need to connect it with USB. And doing so, pretty much deletes the wireless connection. you will have to delete the controller from your Bluetooth Devices, and then re-pair EVERY SINGLE FREAKING TIME you do this. Seriously flawed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your feedback on your Xbox Elite Wireless Controller Series 2. One workaround for keeping your configuration settings when going wireless is to get a Xbox Wireless Adapter for Windows 10, which will allow you to have a wireless connection on your Windows 10 PC without the need for Bluetooth. Please go here for more information: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way more vibrant in person versus online, and I love the buttons, they look pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight on the controller was great and while it worked it was really njce, however the controller broke after a few months of having it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality is consistently outstanding, exceeding my expectations every time.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! Took me a few days to get used to the added levers and mapped buttons, but it has helped my gameplay.

    I would recommend this to a friend